How to disable Proctorio in Canvas New Quizzes for individual students.
If you are trying to take a Proctorio quiz on a Mac, but cannot get past the Desktop Sharing pre-check, follow these instructions to resolve the issue.
The following guides students the correct procedure to remove an access code from an exam that should not be requiring one. Also to further stop the action from reoccurring in the future.
Troubleshoot common Proctorio problems, or view options for additional support.