Popular Articles

Add your VolCard to Apple Wallet on iPhone and Apple Watch
Duo Two-Factor Authentication (2FA) Getting Started Guide
Signing into Zoom using SSO at UT
Add your VolCard to your Android phone
UTK Microsoft 365 Outlook Email Configuration
Registering Clickers & Mobile Devices for Students
What clickers are usable with your course and how do you get your clicker setup.
Connecting to the eduroam wireless network | Windows or macOS
Eduroam is the University's secure wireless network. It is a world-wide roaming access service developed for the international research and education community.
VolCard via Apple Wallet FAQs
How do I classify my devices?
Password Reset Instructions
Password Reset
What software and applications are available from OIT?
Connecting to the Pulse Secure VPN | Linux (Ubuntu 20.04 LTS)
Full instructions for installing Pulse Secure VPN on Ubuntu 20.04 LTS.
Network Registration Frequently Asked Questions (FAQ)
Installing Microsoft Office 365 ProPlus
How can I learn more about using Concur for UT travel?
A comprehensive collection of training materials to assist travelers or travel entry professionals (delegates) transition to the University's new travel platform, Concur. Contains links to role-based curriculum and recorded Zoom sessions housed in K@TE.
RingCentral Quick Start Guide for the Mobile and Desktop app
RingCentral is the University's cloud phone solution.
How to turn off private addresses on iOS or Android
How to turn private addresses off or on for a network on your iOS or Android device.
UTK Google Gmail Configuration Instructions
Which campus should I contact for support?
A basic guide on who should be contacted for what purpose.
Connecting to the eduroam wireless network | iOS (iPhone/iPad)
Opening a Shared Mailbox or Calendar
How to open a shared mailbox.
How do I connect to the UT wireless network?
Using Mobile Devices as a TurningPoint response device (clicker) in a class for Students
How to use your mobile device (phone, tablet, or laptop) as a response device in your class.
VolCard via Android FAQs
Allowing Web Browser Pop-up Windows