Popular Articles

Duo Two-Factor Authentication (2FA) Getting Started Guide
Add your VolCard to Apple Wallet on iPhone and Apple Watch
Signing into Zoom using SSO at UT
UTK Microsoft 365 Email Configuration
Password Reset Instructions
Password Reset
Connecting to the eduroam wireless network | Windows or macOS
Eduroam is the University's secure wireless network. It is a world-wide roaming access service developed for the international research and education community.
Connecting to the Pulse Secure VPN | Linux (Ubuntu 20.04 LTS)
Full instructions for installing Pulse Secure VPN on Ubuntu 20.04 LTS.
RingCentral Quick Start Guide for the Mobile and Desktop app
RingCentral is the University's cloud phone solution.
VolCard via Apple Wallet FAQs
How do I classify my devices?
Add your VolCard to your Android phone
UTK Gmail Configuration Instructions
Opening a Shared Mailbox
How to open a shared mailbox.
How can I learn more about using Concur for UT travel?
A comprehensive collection of training materials to assist travelers or travel entry professionals (delegates) transition to the University's new travel platform, Concur. Contains links to role-based curriculum and recorded Zoom sessions housed in K@TE.
Allowing Web Browser Pop-up Windows
What software and applications are available from OIT?
Accessing and launching an application on Apps@UT
Managing Two-Factor (Duo 2FA) for Departmental NetIDs
How to add and manage Duo 2FA on the departmental accounts that you own.
My iOS or Android device keeps asking me to register it on the network. How do I turn off private addresses?
How to turn private addresses off or on for a network on your iOS 14 device.
Account Access after Graduating or Leaving UT
Duo Two-Factor Authentication (2FA) Frequently Asked Questions (FAQ's)
Frequently asked questions about Duo Two-Factor Authentication.
Network Registration Frequently Asked Questions (FAQ)
How do travelers apply for a travel card?
How do I update my email aliases and preferred address?
What is a NetID? When will I get my NetID?
How to find out what your NetID is and when you will get it.