- Knowledge Base
- Accounts & Access Management
- Duo Two-Factor Authentication
- Knowledge Base
- Teaching, Learning, & Research
- Teaching Tools
- LiveOnline@UT (Zoom)
- Knowledge Base
- Computer, Mobile, & Software Help
- Desktop, Laptop, & Mobile Support
- Knowledge Base
- Computer, Mobile, & Software Help
- Microsoft 365
- Knowledge Base
- Accounts & Access Management
Password Reset
- Knowledge Base
- Computer, Mobile, & Software Help
- Desktop, Laptop, & Mobile Support
Eduroam is the University's secure wireless network. It is a world-wide roaming access service developed for the international research and education community.
- Knowledge Base
- Computer, Mobile, & Software Help
- Desktop, Laptop, & Mobile Support
- Knowledge Base
- Computer, Mobile, & Software Help
- Microsoft 365
How to open a shared mailbox.
- Knowledge Base
- Phones, Conferencing, & Cable TV
RingCentral is the University's cloud phone solution.
- Knowledge Base
- Computer, Mobile, & Software Help
- Desktop, Laptop, & Mobile Support
- Knowledge Base
- UTSA
- Travel/Concur
A comprehensive collection of training materials to assist travelers or travel entry professionals (delegates) transition to the University's new travel platform, Concur. Contains links to role-based curriculum and recorded Zoom sessions housed in K@TE.
- Knowledge Base
- Email, Collaboration, & Teamwork
- Google Workspace
- Knowledge Base
- Computer, Mobile, & Software Help
- Apps@UT
- Knowledge Base
- Internet, Networking, & Infrastructure
Full instructions for installing Pulse Secure VPN on Ubuntu 20.04 LTS.
- Knowledge Base
- Accounts & Access Management
- Duo Two-Factor Authentication
How to add and manage Duo 2FA on the departmental accounts that you own.
- Knowledge Base
- Computer, Mobile, & Software Help
- Desktop, Laptop, & Mobile Support
- Knowledge Base
- Computer, Mobile, & Software Help
- Software/Hardware Procurement
- Knowledge Base
- Information Security
- Knowledge Base
- Accounts & Access Management
How to find out what your NetID is and when you will get it.
- Knowledge Base
- Accounts & Access Management
- Knowledge Base
- Computer, Mobile, & Software Help
- Desktop, Laptop, & Mobile Support
How to turn private addresses off or on for a network on your iOS 14 device.
- Knowledge Base
- Email, Collaboration, & Teamwork
- Google Workspace
- Knowledge Base
- Accounts & Access Management
- Duo Two-Factor Authentication
Frequently asked questions about Duo Two-Factor Authentication.
- Knowledge Base
- Internet, Networking, & Infrastructure
- Knowledge Base
- Computer, Mobile, & Software Help
- Desktop, Laptop, & Mobile Support
Finding the MAC address of your iOS or iPadOS device.