Call the OIT HelpDesk at 865-974-9900 24/7. Visit the Walk-In HelpDesk in the Commons at Hodges Library (Walk-In HelpDesk hours). Submit a Help Request via our Service Catalog. Chat with the OIT HelpDesk at oit.utk.edu/chat/. Research your problem in the old Knowledge Base. Check out solutions in the new Knowledge Base (work in progress).