Call the OIT HelpDesk at 865-974-9900 24/7.

Visit the Walk-In HelpDesk in the Commons at Hodges Library (Walk-In HelpDesk hours).

Submit a Help Request via our Service Catalog.

Chat with the OIT HelpDesk at oit.utk.edu/chat/.

Find answers and solutions in the Knowledge Base.

View our most popular Knowledge Base Articles

Proctorio Exam Requesting An Access Code. Go to our article to help resolve this issue.

 

My iOS or Android device keeps asking me to register it on the network. Go to our KB article for turning off Private Addressing.

 

Are you a New Vol setting up your NetID and Password for the first time? See our Tips for Getting Started

 

New phone? See the Duo 2FA Restore Instructions in the Knowledge Base.