Service Catalog

Categories (12)

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Banner, MyUTK, AdAstra, OnBase, Faculty Review, Argos, ODS, TouchNet, TeamDynamix

Accounts and access requests, such as password resets, Duo 2FA, locked/disabled accounts, other account & access related requests.

Computer, device, tablet, hardware, and printer support and requests.

Microsoft 365, Google Workspace, Teams, One Drive, Google Drive

Wi-Fi and wired internet connectivity, IP Names, and wiring support and requests.

Information security policies and procedures, Duo 2FA, Phishing, Tools & Resources

Phones, Smartphones, Conferencing, Cable TV, & Phone Billing

Windows & Linux servers, virtual servers, managed server support, database, and data backup/recovery.

Canvas, Zoom, Training, Webcasting, Lecture Capture, Research Computing, ISAAC, & Instructional Design

OIT-Developed Applications, Web Sites, WordPress, Public Linux Environment, MySQL

Support for Student Life, HCoB, Nursing, EHHS, UTSA, UTIA, and IPS.