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Academic & Administrative Services
Banner, MyUTK, AdAstra, OnBase, Faculty Review, Argos, ODS, TouchNet, TeamDynamix
Accounts & Access Management
Accounts and access requests, such as password resets, Duo 2FA, locked/disabled accounts, other account & access related requests.
Computer, Mobile, & Software Help
Computer, device, tablet, hardware, and printer support and requests.
Email, Collaboration, & Teamwork
Microsoft 365, Google Workspace, Teams, One Drive, Google Drive
Internet, Networking, & Infrastructure
Wi-Fi and wired internet connectivity, IP Names, and wiring support and requests.
Information Security
Information security policies and procedures, Duo 2FA, Phishing, Tools & Resources
Phones, Conferencing, & Cable TV
Phones, Smartphones, Conferencing, Cable TV, & Phone Billing
Servers, Storage, & Backups
Windows & Linux servers, virtual servers, managed server support, database, and data backup/recovery.
Teaching, Learning, & Research
Canvas, Zoom, Training, Webcasting, Lecture Capture, Research Computing, ISAAC, & Instructional Design
Web & Application Hosting
OIT-Developed Applications, Web Sites, WordPress, Public Linux Environment, MySQL
UT College, Institute, or System Specific Support
Support for Student Life, HCoB, Nursing, EHHS, UTSA, UTIA, and IPS.
Additional Resources
Popular Services
NetID Account Requests & Updates
OIT HelpDesk
High Performance & Scientific Computing
Desktops, Laptops, & Mobile
Teaching Tools
My Recently Visited Services
Windows System Administration
Linux System Administration
Websites & Hosting
IP Manager Request (IPMGR)
LISTSERV Creation Request
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