Popular Services

NetID Account Requests & Updates

Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization

Email & Collaboration Applications (Microsoft 365 and Google Workspace)

Microsoft 365 Outlook, Teams, and Groups; Google Workspace and Gmail; Listserv, & SMTP access.

OIT HelpDesk

Not sure where to start or can't log in? Submit a ticket with the HelpDesk.

High Performance & Scientific Computing

Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.

Websites & Hosting

OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- MySQL databases
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)

Desktops, Laptops, & Mobile

Report a problem or open a request for a computer, laptop, tablet, or smartphone.

Accounts & Access Management

Not sure what's wrong with your account? Start here.

Webcasting or Event Capture Request

Request video streaming of academic events, such as classes, symposia, or special lectures.

IP Manager Request (IPMGR)

Request Static IP Addresses and CNames.

Software/Hardware Procurement

See what software is available and find out how to order hardware.

Teaching Tools

Canvas, Zoom, Respondus Lockdown Browser, and more.

UT Authentication Services Request

Do you want to use one of UT’s authentication services for your apps? OIT manages and supports LDAP, Active Directory, CAS, and Shibboleth.

NetID Password Help

Help to change or reset your password. This request must be submitted by the account holder or owner.

Research Computing Support

Get help planning your research, acquiring data, analyzing data, and reporting results.

Duo Two-Factor Hardware Token Request

Request a two-factor hardware token if you do not have a smartphone.

Telephone Services

Get help with UT office phones, cell phones, conference calling, and more.

Request an SSL Certificate

Obtain or renew an SSL certificate.

Student Information Systems

Support for Banner Administrative Pages and Banner Self-Service applications, third party auxiliary systems, & data integrity, data integration and export to campus partners and external vendors.

Sponsor a Person for OIT Services

Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.

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