Popular Services
Not sure where to start or can't log in? Submit a ticket with the HelpDesk.
IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.
Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.
Firewall/VPN requests
Request help with access, logging in, resolving errors, and other issues. Request support for adding new features or how to work with the CRM.
Microsoft 365 Outlook, Teams, and Groups; Sharepoint; Google Workspace and Gmail; Listserv, & SMTP access.
OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- SharePoint Online and Campus Intranet
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)
- MySQL Databases
Help with wired, wireless (Wi-Fi), Wide-Area-Network (WAN), VPN, and network cabling.
Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization
Canvas, Zoom, Proctorio, and more.
Place a departmental order for network port activation or deactivation.
Not sure what's wrong with your account? Start here.
Get help planning your research, acquiring data, analyzing data, and reporting results.
Request a two-factor hardware token if you do not have a smartphone.
Request help with Duo, our two-factor authentication application.
Request a Windows or Linux virtual machine.
Classroom technology specialists are available to consult and train instructors with all the technology you may find in a typical Technology-Enhanced Classroom (TEC).
TeamDynamix ticketing and request tracking; service level management and agreements. Request IT Support for your department.
Purchase software from any system contract.
Request Static IP Addresses, CNames, and updates to NetReg Admin.