Popular Services
Not sure where to start or can't log in? Submit a ticket with the HelpDesk.
Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.
Place a departmental order for network port activation or deactivation.
Request help with access, logging in, resolving errors, and other issues. Request support for adding new features or how to work with the CRM.
IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.
OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- SharePoint Online and Campus Intranet
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)
- MySQL Databases
Microsoft 365 Outlook, Teams, and Groups; Google Workspace and Gmail; Listserv, & SMTP access.
Request a two-factor hardware token if you do not have a smartphone.
Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization
Request Static IP Addresses, CNames, and updates to NetReg Admin.
Help with wired, wireless (Wi-Fi), Wide-Area-Network (WAN), VPN, and network cabling.
Report a problem or open a request for a computer, laptop, tablet, or smartphone.
Need help with a compromised account, computer, or device?
TeamDynamix ticketing and request tracking; service level management and agreements. Request IT Support for your department.
Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.
Firewall/VPN requests
Canvas, Zoom, Proctorio, and more.
Help to change or reset your password. This request must be submitted by the account holder or owner.