Popular Services

OIT HelpDesk

Not sure where to start or can't log in? Submit a ticket with the HelpDesk.

NetID Account Requests & Updates

Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization

UT DTS ERP

IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.

NS Request

Place a departmental order for network service requests.

Desktops, Laptops, & Mobile

Report a problem or open a request for a computer, laptop, tablet, or smartphone.

Teaching Tools

Canvas, Zoom, Proctorio, and more.

Email Forwarding Request

Email & Collaboration Applications (Microsoft 365 and Google Workspace)

Microsoft 365 Outlook, Teams, and Groups; Google Workspace and Gmail; Listserv, & SMTP access.

Webcasting or Event Capture Request

Request video streaming of academic events, such as classes, symposia, or special lectures.

NetID Password Help

Help to change or reset your password. This request must be submitted by the account holder or owner.

High Performance & Scientific Computing

Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.

Websites & Hosting

OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- MySQL databases
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)

Security Services Change Request (Firewall/VPN)

Firewall/VPN requests

Digital Media Services (DMS)

DMS provides text scanning and video clip digitization within copyright standards.

Request an SSL Certificate

Obtain or renew an SSL certificate.

OIT Computer Labs

Computer labs, VolPrint, and Apps@UTK.

Network Port Security Exemption Request

By default, all wired network ports restrict access to a single device (defined as a unique MAC address, a.k.a. Ethernet address). If you have a situation that requires the use of multiple MAC addresses behind a single network port, use this form to request an exemption from this policy and describe the reason(s) for your request.

Instructional Design & Support

OIT partners with faculty and instructors to help with the design of your course.

Accounts & Access Management

Not sure what's wrong with your account? Start here.

Faculty Information Systems

We develop and support tools for Faculty; Elements, Faculty Review, Periodic Post-Tenure Performance Review, & Interfolio Faculty Search.

Research Computing Support

Get help planning your research, acquiring data, analyzing data, and reporting results.

Network Services

Help with wired, wireless (Wi-Fi), Wide-Area-Network (WAN), VPN, and network cabling.

Audio Visual Services

Request a custom A/V engineering, digital signage, security cameras, Zoom/Panopto Rooms.

Sponsor a Person for OIT Services

Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.

OIT-Supported WordPress Environment Website Request

The OIT-Supported WordPress environment is designed to allow users to manage content while OIT administrators maintain WordPress, installed plugins, and the underlying operating system.