Popular Services

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IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.


Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.


Request a two-factor hardware token if you do not have a smartphone.


Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization


Place a departmental order for network service requests.


Request Static IP Addresses, CNames, and updates to NetReg Admin.


Get help planning your research, acquiring data, analyzing data, and reporting results.


Collaborate with OIT to create and manage enterprise applications. Our team will work with your department to provide application development, configuration, and customization for enterprise applications. Examples of our partnerships include Archibus, Gallagher Security Access, Form creation and integration, myUTK, OrgChart, TouchNet Admin.


Report a problem or open a request for a computer, laptop, tablet, or smartphone.


Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.


Need immediate classroom technology help? Call 865-974-9110.
If you do not need immediate technology help or other classroom assistance, proceed below to submit a request.


Obtain or renew an SSL certificate.


Get help with UT office phones, cell phones, conference calling, and more.


By default, all wired network ports restrict access to a single device (defined as a unique MAC address, a.k.a. Ethernet address). If you have a situation that requires the use of multiple MAC addresses behind a single network port, use this form to request an exemption from this policy and describe the reason(s) for your request.


Microsoft OneDrive for Business, Google Drive, T-Storage, & UT Vault.


Help to change or reset your password. This request must be submitted by the account holder or owner.


Microsoft 365 Outlook, Teams, and Groups; Google Workspace and Gmail; Listserv, & SMTP access.


OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- MySQL databases
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)


System administration support for Banner, third-party auxiliary systems, & data integrity, data integration, and export to campus partners and external vendors.


See what software is available and find out how to order hardware.