Popular Services

Not sure where to start or can't log in? Submit a ticket with the HelpDesk.

Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization

IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.

Place a departmental order for network service requests.

Report a problem or open a request for a computer, laptop, tablet, or smartphone.

Canvas, Zoom, Proctorio, and more.

Microsoft 365 Outlook, Teams, and Groups; Google Workspace and Gmail; Listserv, & SMTP access.

Request video streaming of academic events, such as classes, symposia, or special lectures.

Help to change or reset your password. This request must be submitted by the account holder or owner.

Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.

OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- MySQL databases
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)

DMS provides text scanning and video clip digitization within copyright standards.

Obtain or renew an SSL certificate.

Computer labs, VolPrint, and Apps@UTK.

By default, all wired network ports restrict access to a single device (defined as a unique MAC address, a.k.a. Ethernet address). If you have a situation that requires the use of multiple MAC addresses behind a single network port, use this form to request an exemption from this policy and describe the reason(s) for your request.

OIT partners with faculty and instructors to help with the design of your course.

Not sure what's wrong with your account? Start here.

We develop and support tools for Faculty; Elements, Faculty Review, Periodic Post-Tenure Performance Review, & Interfolio Faculty Search.

Get help planning your research, acquiring data, analyzing data, and reporting results.

Help with wired, wireless (Wi-Fi), Wide-Area-Network (WAN), VPN, and network cabling.

Request a custom A/V engineering, digital signage, security cameras, Zoom/Panopto Rooms.

Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.

The OIT-Supported WordPress environment is designed to allow users to manage content while OIT administrators maintain WordPress, installed plugins, and the underlying operating system.