Popular Services
DASH (Dynamic Administrative Systems for Higher Ed) is the University’s branding of its Oracle enterprise resource planning (ERP) cloud software solution, providing financial, human resource, payroll, budgeting, and facilities management functionality to the University’s campuses and institutes. To find out more, visit the Friends of DASH site.
Not sure where to start or can't log in? Submit a ticket with the HelpDesk.
OIT provides multiple options for website hosting, including a University-Supported WordPress environment and virtual server space for faculty, staff, and students - all at no additional charge. Websites are available to those groups engaged in work to support the university’s mission and students completing academic coursework.
OIT supports SharePoint Online communications sites for internal web content and collaborates with the Office of Communications and Marketing to support the UTK Employee Hub.
Purchase additional Microsoft software.
Request help with access, logging in, resolving errors, and other issues. Request support for adding new features or how to work with the CRM.
Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.
Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization
Place a departmental order for network port activation or deactivation.
Firewall/VPN requests
Microsoft 365 Outlook, Teams, and Groups; Sharepoint; Google Workspace and Gmail; Listserv, & SMTP access.
The UTK Cloud Solutions team manages and optimizes cloud infrastructure across Azure, Google, and AWS Cloud services.
Report a problem or open a request for a computer, laptop, tablet, or smartphone.
Need immediate classroom technology help? Call 865-974-9110.
If you do not need immediate technology help or other classroom assistance, proceed below to submit a request.
Not sure what's wrong with your account? Start here.
Canvas, Zoom, Proctorio, Kahoot, and more.
Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.
Help with wired, wireless (Wi-Fi), Wide-Area-Network (WAN), VPN, and network cabling.
TeamDynamix ticketing and request tracking; service level management and agreements. Request IT Support for your department.
Get the technology training you need for school, work, teaching, and research.