Popular Services

Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization

IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.

Canvas, Zoom, Proctorio, and more.

Not sure where to start or can't log in? Submit a ticket with the HelpDesk.

Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.

OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- MySQL databases
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)

Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.

Report a problem or open a request for a computer, laptop, tablet, or smartphone.

Microsoft 365 Outlook, Teams, and Groups; Google Workspace and Gmail; Listserv, & SMTP access.

Help to change or reset your password. This request must be submitted by the account holder or owner.

Request help with Duo, our two-factor authentication application.

Collaborate with OIT to create and manage enterprise applications. Our team will work with your department to provide application development, configuration, and customization for enterprise applications. Examples of our partnerships include Archibus, Gallagher Security Access, Form creation and integration, myUTK, OrgChart, TouchNet Admin.

Get the technology training you need for school, work, teaching, and research.

Get help planning your research, acquiring data, analyzing data, and reporting results.

Obtain or renew an SSL certificate.

Request Static IP Addresses and CNames.

See what software is available and find out how to order hardware.

Red Hat Enterprise Linux; request a virtual server for your department, or get help with the virtual servers you have.

Request a Windows or Linux virtual machine.

Request a two-factor hardware token if you do not have a smartphone.

Purchase software from any system contract.

TeamDynamix ticketing and request tracking; service level management and agreements. Request IT Support for your department.

Not sure what's wrong with your account? Start here.

Place a departmental order for network service requests.