Popular Services

Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization

Microsoft 365 Outlook, Teams, and Groups; Google Workspace and Gmail; Listserv, & SMTP access.

Not sure where to start or can't log in? Submit a ticket with the HelpDesk.

Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.

OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- MySQL databases
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)

Report a problem or open a request for a computer, laptop, tablet, or smartphone.

Not sure what's wrong with your account? Start here.

Request video streaming of academic events, such as classes, symposia, or special lectures.

Request Static IP Addresses and CNames.

See what software is available and find out how to order hardware.

Canvas, Zoom, Respondus Lockdown Browser, and more.

Do you want to use one of UT’s authentication services for your apps? OIT manages and supports LDAP, Active Directory, CAS, and Shibboleth.

Help to change or reset your password. This request must be submitted by the account holder or owner.

Get help planning your research, acquiring data, analyzing data, and reporting results.

Request a two-factor hardware token if you do not have a smartphone.

Get help with UT office phones, cell phones, conference calling, and more.

Obtain or renew an SSL certificate.

Support for Banner Administrative Pages and Banner Self-Service applications, third party auxiliary systems, & data integrity, data integration and export to campus partners and external vendors.

Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.

LISTSERV® is a system that makes it possible to create, manage, and control electronic mailing lists.

Request help with Duo, our two-factor authentication application.

Help with wired, wireless (Wi-Fi), Wide-Area-Network (WAN), VPN, and network cabling.

Computer labs, VolPrint, and Apps@UT.