Popular Services
Not sure where to start or can't log in? Submit a ticket with the HelpDesk.
Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization
IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.
Request help with access, logging in, resolving errors, and other issues. Request support for adding new features or how to work with the CRM.
Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.
Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.
Not sure what's wrong with your account? Start here.
Report a problem or open a request for a computer, laptop, tablet, or smartphone.
Place a departmental order for network port activation or deactivation.
OIT provides system administration of various services to the UTK campus and the University System including Microsoft Windows Servers.
Firewall/VPN requests
OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- SharePoint Online and Campus Intranet
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)
- MySQL Databases
Request a two-factor hardware token if you do not have a smartphone.
Request Static IP Addresses, CNames, and updates to NetReg Admin.
Need help with a compromised account, computer, or device?
Canvas, Zoom, Proctorio, and more.
Microsoft 365 Outlook, Teams, and Groups; Google Workspace and Gmail; Listserv, & SMTP access.
UT Canvas Catalog is a University of Tennessee, Knoxville outreach platform for non-degree instructional purposes. Follow the link to request a Canvas Catalog course/program or to request assistance in a Canvas Catalog issue.
Request help with Duo, our two-factor authentication application.