Popular Services

Not sure where to start or can't log in? Submit a ticket with the HelpDesk.


Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization


Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.


IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.


Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.


Request help with access, logging in, resolving errors, and other issues. Request support for adding new features or how to work with the CRM.


OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- SharePoint Online and Campus Intranet
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)
- MySQL Databases


Report a problem or open a request for a computer, laptop, tablet, or smartphone.


Request Static IP Addresses, CNames, and updates to NetReg Admin.


Request a two-factor hardware token if you do not have a smartphone.


Not sure what's wrong with your account? Start here.


Place a departmental order for network port activation or deactivation.


OIT provides system administration of various services to the UTK campus and the University System including Microsoft Windows Servers.


Microsoft 365 Outlook, Teams, and Groups; Google Workspace and Gmail; Listserv, & SMTP access.


System administration support for Banner, third-party auxiliary systems, & data integrity, data integration, and export to campus partners and external vendors.


Request help with Duo, our two-factor authentication application.


By default, all wired network ports restrict access to a single device (defined as a unique MAC address, a.k.a. Ethernet address). If you have a situation that requires the use of multiple MAC addresses behind a single network port, use this form to request an exemption from this policy and describe the reason(s) for your request.


Need help with a compromised account, computer, or device?