Popular Services

Not sure where to start or can't log in? Submit a ticket with the HelpDesk.


Request help with access, logging in, resolving errors, and other issues. Request support for adding new features or how to work with the CRM.


Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization


IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.


Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.


Place a departmental order for network port activation or deactivation.


OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- SharePoint Online and Campus Intranet
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)
- MySQL Databases


Request video streaming of academic events, such as classes, symposia, or special lectures.


Not sure what's wrong with your account? Start here.


Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.


Microsoft 365 Outlook, Teams, and Groups; Google Workspace and Gmail; Listserv, & SMTP access.


Request help with Duo, our two-factor authentication application.


Request Static IP Addresses, CNames, and updates to NetReg Admin.


System administration support for Banner, third-party auxiliary systems, & data integrity, data integration, and export to campus partners and external vendors.


Report a problem or open a request for a computer, laptop, tablet, or smartphone.


Collaborate with OIT to create and manage enterprise applications. Our team will work with your department to provide application development, configuration, and customization for enterprise applications. Examples of our partnerships include Archibus, Gallagher Security Access, Form creation and integration, myUTK, OrgChart, TouchNet Admin.


Obtain or renew an SSL certificate.


Classroom technology specialists are available to consult and train instructors with all the technology you may find in a typical Technology-Enhanced Classroom (TEC).


OIT provides system administration of various services to the UTK campus and the University System including Microsoft Windows Servers.


Cable TV is available to students living in university housing rooms and to Administrative Offices and Departments.