Popular Services

Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization

Not sure where to start or can't log in? Submit a ticket with the HelpDesk.

Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.

Microsoft 365 Outlook, Teams, and Groups, Google Gmail and G-Suite, Listserv, & SMTP access.

DMS provides text scanning and video clip digitization within copyright standards.

OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- MySQL databases
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)
- SSL Certificates

Report a problem or open a request for a computer, laptop, tablet, or smartphone.

Help to change or reset your password. This request must be submitted by the account holder or owner.

Request a two-factor hardware token if you do not have a smartphone.

Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.

Not sure what's wrong with your account? Start here.

Place a departmental order for network service requests.

Request help with Duo, our two-factor authentication application.

See what software is available and find out how to order hardware.

Canvas, Zoom, Respondus Lockdown Browser, and more.

LISTSERV® is a system that makes it possible to create, manage, and control electronic mailing lists.

Request Static IP Addresses and CNames.

Check-in for help with your UT email, setting up Wi-Fi on your phone, or pick up a hardware token.

Do you want to use one of UT’s authentication services for your apps? OIT manages and supports LDAP, Active Directory, CAS, and Shibboleth.

Computer labs, VolPrint, and Apps@UT.

Need help with a compromised account, computer, or device?

Panopto is a cloud-based service that allows users to record, share, review, and edit video captures from their desktop, laptop, and mobile phones.

OnBase; Enterprise document management software creates a central electronic location for all your departments’ document-centric information to be captured and stored.

DPM, Legato, TSM; Store your departmental files with OIT. Schedule automatic backups, save multiple file versions and recover files at any time.