For general help with computer or software issues, please search the OIT Knowledge Base or open a help ticket using OIT’s HelpDesk form.
For assistance with service areas supported by Student Life Technology Services, please use the “Submit a Request” link on this page. Supported areas include (click or tap to expand for more details):
Access Requests
This is a request to grant access to a computer, software, or network resource to an employee or department. Please include in the request:
- The NetID username of the person/persons who require access
- The resource(s) to be granted
- The person responsible for approvals in the department with the desired resource(s)
Computer Equipment or Software Purchases
This is a request for new, replacement, additional or updated equipment or software. Please include in the request:
- The cost center to be charged for the purchase
- The person within the department responsible for approvals for that cost center
- The desired recipient and location for installation of the equipment or software
Data or Software Information Requests
This is a request for service, or discussion of service, for software used principally by the Division of Student Life, including Anthology Engage, Innosoft Fusion, Maxient, Medicat and StarRez.
Temporary Equipment Requests
This is a request for short-term use of hardware, like scanners used to record event attendance or mobile hotspots. Please include in the request:
- The type and quantity of equipment desired
- The date, time and location for the equipment to be delivered
Please choose "Data or Software Information Requests" if you're not sure which category to use for your request.