Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search
Sign In
Show Applications Menu
OIT Service Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Categories (11)
Academic & Administrative Services
Banner, MyUTK, AdAstra, OnBase, Faculty Review, Argos, ODS, TouchNet, TeamDynamix
Accounts & Access Management
Accounts requests & updates, passwords, Duo two-factor (2FA), & website accounts.
Computer, Mobile, & Software Help
Computer, device, tablet, hardware, and printer support and requests.
Email, Collaboration, & Teamwork
Microsoft 365, Google Workspace, Teams, One Drive, Google Drive
Internet, Networking, & Infrastructure
Wi-Fi and wired internet connectivity, IP Names, and wiring support and requests.
Information Security
Security policies and procedures, Duo 2FA, Phishing, Tools & Resources
Phones, Conferencing, & Cable TV
Phones, Smartphones, Conferencing, Cable TV, & Phone Billing
Servers, Storage, & Backups
Windows & Linux servers, virtual servers, managed server support, database, and data backup/recovery.
Teaching, Learning, & Research
Canvas, Zoom, Training, Webcasting, Recording & Lecture Capture, Research Computing, High-Performance Computing, & Instructional Design
Web & Application Hosting
Web Sites, WordPress, Public Linux Environment, MySQL, OIT-Developed Applications,
UTSA
UT System Administration
Articles (3)
Pinned Article
Using the OIT Service Portal
A brief overview of the OIT Service Portal for end-users.
New Vols: Tips for Getting Started
TeamDynamix: Approve a Workflow Step
Additional Resources
Popular Articles
Add your VolCard to Apple Wallet on iPhone and Apple Watch
Duo 2FA: First-time Device Setup
Zoom: Sign in Using SSO (Single Sign-On) at UT
Registering Clickers & Mobile Devices for Students
Add your VolCard to your Android phone
Recent Articles
IRIS: Training
AD Groups: Manage/Edit Active Directory (AD) Groups
* Travel: Concur Training and Support
Xpressions: Accessing Xpressions voicemail
RingCentral: Quick Start Guide for the Mobile and Desktop app
Popular Tags
Zoom
(121)
Canvas
(86)
KaTE
(65)
Panopto
(31)
Recording
(24)
Email
(23)
Outlook
(23)
MicrosoftTeams
(18)
NetID
(18)
Microsoft
(17)