Accounts & Access Management

Accounts and access requests, such as password resets, Duo 2FA, locked/disabled accounts, other account & access related requests.

Services (10)

NetID Password Help

Help to change or reset your password. This request must be submitted by the account holder or owner.

NetID Account Requests & Updates

Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization

Duo Two-Factor Authentication

Request help with Duo, our two-factor authentication application.

Duo Two-Factor Hardware Token Request

Request a two-factor hardware token if you do not have a smartphone.

Accounts & Access Management

Not sure what's wrong with your account? Start here.

Sponsor a Person for OIT Services

Submit a request to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or creating an account for a campus department or organization.

UT Authentication Services Request

Do you want to use one of UT’s authentication services for your apps? OIT manages and supports LDAP, Active Directory, CAS, and Shibboleth.

Websites & Hosting

OIT provides multiple options for website hosting, including a University-Supported WordPress environment and virtual server space for faculty, staff, and students - all at no additional charge. Websites are available to those groups engaged in work to support the university’s mission and students completing academic coursework.

OIT supports SharePoint Online communications sites for internal web content and collaborates with the Office of Communications and Marketing to support the UTK Employee Hub.