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Get help planning your research, acquiring data, analyzing data, and reporting results.
Report a problem or open a request for a computer, laptop, tablet, or smartphone.
Faculty members may be issued one (1) HDMI adapter or Persona Voice Amplifier for classroom use.
Request technical assistance with Zoom, Matrix, SimplyBook, and other TLC services.
(For student and TLC clients without a NetID account.)
Do you want to use one of UT’s authentication services for your apps? OIT manages and supports LDAP, Active Directory, CAS, and Shibboleth.
TeamDynamix ticketing and request tracking; service level management and agreements. Request IT Support for your department.
Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.
IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.
OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- SharePoint Online and Campus Intranet
- Vanity URLs / Virtual Host (Example: [sitename].utk.edu or [sitename].tennessee.edu)
- MySQL Databases
OIT provides system administration of various services to the UTK campus and the University System including Microsoft Windows Servers.
OIT partners with faculty, instructors, and graduate teaching assistants to help with using all of the teaching and learning technologies supported on campus.
Get help with UT office phones, cell phones, conference calling, and more.
Get the technology training you need for school, work, teaching, and research.
Request a custom A/V engineering, digital signage, security cameras, Zoom/Panopto Rooms.
UT Canvas Catalog is a University of Tennessee, Knoxville outreach platform for non-degree instructional purposes. Follow the link to request a Canvas Catalog course/program or to request assistance in a Canvas Catalog issue.
Need immediate classroom technology help? Call 865-974-9110.
If you do not need immediate technology help or other classroom assistance, proceed below to submit a request.
Not sure what's wrong with your account? Start here.
Request help with email, computers, Zoom, the TLC network, or other TLC services.
(For employees and instructors with a NetID account.)