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Report a problem or open a request for a computer, laptop, tablet, or smartphone.

See what software is available and find out how to order hardware.

Get help planning your research, acquiring data, analyzing data, and reporting results.

LISTSERV® is a system that makes it possible to create, manage, and control electronic mailing lists.

LISTSERV® owners can request to change, update, or delete an existing LISTSERV® account.

Not sure what's wrong with your account? Start here.

Classroom technology specialists are available to consult and train instructors with all the technology you may find in a typical Technology-Enhanced Classroom (TEC).

Software requests must be received by the following dates in order to be installed in the computing labs for each semester:

Spring Semester | November 1 of previous year
Summer Semester | April 1
Fall Semester | June 1

Requests received after these deadlines will be deployed in the following semester.
Patches, plugins & updates to existing software will be deployed as possible.

IRIS is the University branded enterprise resource planning (ERP) system providing financial, human resources, payroll, procurement, and budgeting functionality across all campuses and institutes. The underlying system is an SAP ECC 6.0 system running on an SAP HANA 2.0 database, and IRIS is UT’s branding.

Need immediate classroom technology help? Call 865-974-9110.
If you do not need immediate technology help or other classroom assistance, proceed below to submit a request.

Request help with email, computers, Zoom, the TLC network, or other TLC services.
(For employees and instructors with a NetID account.)

Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.

Request help with Duo, our two-factor authentication application.

Not sure where to start or can't log in? Submit a ticket with the HelpDesk.

OIT provides server space to faculty, staff, and students for personal or organizational web hosting and online storage. This includes:
- Linux-based web hosting
- OIT-Supported WordPress
- MySQL databases
- Vanity URLs / Virtual Host (Example: [sitename] or [sitename]

Help to change or reset your password. This request must be submitted by the account holder or owner.

OIT provides system administration of various services to the UTK campus and the University System including Microsoft Windows Servers.

Computer labs, VolPrint, and Apps@UTK.

Obtain or renew an SSL certificate.