My Recently Visited Services
Request technical assistance with Zoom, Matrix, SimplyBook, and other TLC services.
(For student and TLC clients without a NetID account.)
Not sure what's wrong with your account? Start here.
Help to change or reset your password. This request must be submitted by the account holder or owner.
Get help planning your research, acquiring data, analyzing data, and reporting results.
Place a departmental order for network port activation or deactivation.
Help with wired, wireless (Wi-Fi), Wide-Area-Network (WAN), VPN, and network cabling.
Request Static IP Addresses and updates to NetReg Admin.
Purchase additional Microsoft software.
Collaborate with OIT to create and manage enterprise applications. Our team will work with your department to provide application development, configuration, and customization for enterprise applications. Examples of our partnerships include Archibus, Gallagher Security Access, Form creation and integration, myUTK, OrgChart, TouchNet Admin.
Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.
Microsoft 365 Outlook, Teams, and Groups; Sharepoint; Google Workspace and Gmail; Listserv, & SMTP access.
Help with instructional technology, tools, and resources for teaching and learning.
Request a two-factor hardware token if you do not have a smartphone.
Request help with Duo, our two-factor authentication application.
Software requests must be received by the following dates in order to be installed in the computing labs for each semester:
Spring Semester | November 1 of previous year
Summer Semester | April 1
Fall Semester | June 1
Requests received after these deadlines will be deployed in the following semester.
Patches, plugins & updates to existing software will be deployed as possible.
Collaborate with OIT on the development of custom software applications for your team or project. Through the use of custom applications, you can streamline your day-to-day activities, manage projects, and organize processes.
University-Supported WordPress websites are hosted on OIT/OCM’s managed WordPress service, WP Engine. Request a website, help with an existing website, manage access, or request a WordPress plugin.
Use this form to:
- Request a NetID for a person
- Request to Sponsor a person for OIT Services
- Request a NetID for a department or organization
- Request a change to an existing department or organization
Microsoft OneDrive for Business, Google Drive, T-Storage, & UT Vault.
Not sure where to start or can't log in? Submit a ticket with the HelpDesk.
Do you want to use one of UT’s authentication services for your apps? OIT manages and supports LDAP, Active Directory, CAS, and Shibboleth.
See what software is available and find out how to order hardware.