Computer, Mobile, & Software Help

Computer, device, tablet, hardware, and printer support and requests.

Services (7)

Classroom Technology Equipment Request

Faculty members may be issued one (1) HDMI adapter or Persona Voice Amplifier for classroom use.

Desktops, Laptops, & Mobile

Report a problem or open a request for a computer, laptop, tablet, or smartphone.

HelpDesk Walk-in Center at the Hodges Library Commons

Check-in for help with your UT email, setting up Wi-Fi on your phone, or pick up a hardware token.

OIT Computer Labs

Computer labs, VolPrint, and Apps@UTK.

OIT Computer Labs Software Request

Software requests must be received by the following dates in order to be installed in the computing labs for each semester:

Spring Semester | November 1 of previous year
Summer Semester | April 1
Fall Semester | June 1

Requests received after these deadlines will be deployed in the following semester.
Patches, plugins & updates to existing software will be deployed as possible.

OIT HelpDesk

Not sure where to start or can't log in? Submit a ticket with the HelpDesk.

Software/Hardware Procurement

See what software is available and find out how to order hardware.