Features
The HelpDesk is the first point of contact for OIT support, services, and applications, including email, MyUTK, NetID, Duo Two-Factor, Microsoft Office, desktop support, security, and more.
Contact the HelpDesk:
Note: The OIT HelpDesk is closed for University holidays and administrative closings.
Sign up for alerts from the OIT Status Page
Visit https://status.utk.edu/ and sign up to receive email alerts when new events are posted.
Remote Support
If your department needs a remote support tool, we offer BeyondTrust (formerly Bomgar) for an annual fee.