Features
The HelpDesk is the first point of contact for OIT support, services, and applications, including email, MyUTK, NetID, Duo Two-Factor, Microsoft Office, desktop support, security, and much more.
Contact the HelpDesk:
Note: The OIT HelpDesk is closed for University holidays and administrative closings.
Sign up for alerts from the System Status Center
Submit a request on this page and in the description write "Add the following email address(es) to the System Status Center Alerts Listserv" and list the address(es) to add.
Remote Support
If your department is looking for a remote support tool, we offer BeyondTrust (formerly Bomgar) for an annual fee.