Add your VolCard to Apple Wallet on iPhone and Apple Watch

What you need to get started:

  • Apple Wallet (part of iOS)
  • Official Tennessee mobile app. Search for ‘University of Tennessee in the app store”
    • iPhone 6s/6s Plus or later, iOS 13.1 or later.
    • Optional: Apple Watch Series 3 and later, watchOS 6 or later.
  • Valid Apple ID and password
    *For use in the iOS App Store.
  • Current UTK NetID and Password

Adding your UTK VolCard to Apple Wallet

Note: Be sure to remove your Digital ID when trading in your old phone.
  1. Open the App Store on your iPhone and search for "University of Tennessee."
  2. Install the Tennessee app by clicking 'Get' next to the app icon.
    *To install apps on your iPhone, Apple requires a valid Apple ID and password.
  3. Launch the Tennessee app.
  4. Student – Click on ‘Current Students’ in the bottom menu bar.
  5. Faculty / Staff – Click on ‘Faculty and Staff’ in the bottom menu bar.
  6. Find the icon for ‘Digital ID.’
  7. You will be asked to enter your email address and password at ‘’ to Sign In. You will also need to authenticate via two-factor DUO.
  8. In order to not log in every time, allow your phone to ‘Remember Me On This Device.’
  9. Click ‘Add to Apple Wallet.’
  10. Enter name (defaults to VolCard) and click ‘Next.’
  11. Agree to the Volcard Terms and Conditions.
  12. Setup takes approximately 10-30 seconds to complete.
  13. You’re done! Your card can now be used at all digital ID enabled locations.
    • Too add to your Apple Watch, simply repeat these steps but select “Apple Watch” the device to enable. You can have your digital ID on both devices at the same time.

Additional Questions

Who can help if my VolCard does not work to access campus buildings, residence halls, and Sorority housing? 

For Campus Buildings: Contact UTPD Central Alarm at 865-974-3114.

Who can help if I can't get my VolCard configured on my phone? 

Contact the VolCard Office at 865-974-3430 or email

VolCard Office Business hours | Monday–Friday from 8:00 AM – 4:00 PM




Article ID: 119015
Thu 10/22/20 9:07 PM
Wed 4/28/21 9:47 AM