VolCard: Android FAQs

Frequently Asked Questions

What is a Mobile VolCard?
Can I use my VolCard with my Android phone?


Getting Started

What are the eligibility and device requirements to use VolCard via Google Wallet?
Once installed, how do I sign in to the GET app?
On how many devices can I use my VolCard with Google Wallet?
Does having my VolCard in Google Wallet cost anything?
Is a VolCard photo required?

Using my Mobile VolCard

Where can I use my Mobile VolCard?
What should I do when I get a new phone?
Can I use my VolCard without unlocking my phone?
Can I use my Digital VolCard ID if my phone has a dead battery?​​​​​​​
Can I use VolCard in Google Wallet without a cellular signal?​​​​​​​
I have a passcode on my phone. Will I have to enter it every time? ​​​​​​​
How do I use VolCard or Dining Dollars currency on my account from my phone?


I lost my Android phone. What should I do?​​​​​​​
I cannot add my VolCard to Google Wallet or have trouble using my VolCard via Google Wallet.
Who can help if my VolCard does not work to access campus buildings, residence halls, and Sorority housing?​​​​​​​

Additional Questions

Contact the VolCard Office at 865-974-3430 or email volcard@utk.edu

VolCard Office Business hours | Monday–Friday from 8:00 AM – 4:00 PM

Website: volcard.utk.edu

View the complete VolCard Terms and Conditions