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Computer, Mobile, & Software Help
Desktop, Laptop, & Mobile Support
Desktop, Laptop, & Mobile Support
Articles (16)
Pinned Article
My iOS or Android device keeps asking me to register it on the network. How do I turn off private addresses?
How to turn private addresses off or on for a network on your iOS 14 device.
Add your VolCard to Apple Wallet on iPhone and Apple Watch
Allowing Web Browser Pop-up Windows
Apple Boot Camp Preparation Guide
BeyondTrust (Bomgar) Getting Started Guide
BitLocker Recovery Keys
Connecting to the eduroam wireless network | Android
Connecting to the eduroam wireless network | iOS (iPhone/iPad)
Connecting to the eduroam wireless network | Windows or macOS
Eduroam is the University's secure wireless network. It is a world-wide roaming access service developed for the international research and education community.
How do I find the MAC address of my iOS device?
Finding the MAC address of your iOS or iPadOS device.
Installing Pulse Secure VPN on Ubuntu 20.04 LTS
Full instructions for installing Pulse Secure VPN on Ubuntu 20.04 LTS.
Obtaining and Installing Student Malwarebytes
Steps for installing the student version of Malwarebytes
Re-License MS Office for MacOS
System requirements for supported Apple Operating Systems
OIT's desktop support team offers full support for the four most recent versions of macOS.
UTK Malwarebytes
VolCard via Apple Wallet FAQs
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Popular Articles
Duo Two-Factor Authentication (2FA) Getting Started Guide
Signing into Zoom using SSO at UT
Add your VolCard to Apple Wallet on iPhone and Apple Watch
UTK Office365 Email Configuration
Password Reset Instructions
Recent Articles
How are travelers reimbursed for Concur travel expenses?
How do Business Managers reconcile travel expenses from Concur to IRIS?
I am going to retire, but would like to keep my UT email account. What do I need to do?
How do I encrypt emails that I send through Microsoft Outlook?
How do I send and view emails through Vault?
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