VolCard: Move Your Volcard from an Old Phone to a New Phone

Getting a new phone

Remove your VolCard from your old phone before activating your new phone. Your VolCard will not automatically transfer to a new phone, it will need to be removed from the old phone and then can be downloaded to your new phone.

Already have a new phone, but forgot to remove your VolCard

iPhone

  1. Using a computer or tablet, go to https://appleid.apple.com/ and sign in using your Apple ID and password.
  2. Click Devices in the left menu.
  3. Under your list of Devices, select the old iPhone that has your active VolCard.  You will see all of the cards you have active in Apple Pay.  Under Wallet & Apple Pay, click Remove Items.

If you do not see your old phone, contact the VolCard Office at 865-974-3430 or volcard@utk.edu to remove it from the old phone.

Android

Contact the VolCard Office at 865-974-3430 or volcard@utk.edu to remove the old phone before activating the new phone.

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Details

Article ID: 137096
Created
Fri 12/3/21 10:28 AM
Modified
Mon 1/29/24 5:16 PM
Environment
Android
iOS