Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
OIT Service Portal
Sign In
Search
Home
IT Checklists
Submit a Request
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Internet, Networking, & Infrastructure
Internet, Networking, & Infrastructure
Wi-Fi and wired internet connectivity, IP Names, and wiring support and requests.
Categories (3)
Eduroam
Expand
NetReg (Network Registration)
Expand
VPN
Expand
Articles (15)
Pinned Article
macOS: Gatekeeper - Software Identified as Malware
Pinned Article
WiFi: Turn Off Private Addresses on iOS or Android
How to turn private addresses off or on for a network on your iOS or Android device.
Network Maintenance from July 8 through July 11
Network Services Price List
Network: Find the MAC Address of a Device
How to find the MAC address of many common devices.
Security Classification: How to Classify a Device
WiFi: Change Your Computer's Default Wireless Network
WiFi: Connect to the eduroam Wireless Network | Android
WiFi: Connect to the eduroam Wireless Network | iOS (iPhone/iPad)
WiFi: Connect to the eduroam Wireless Network | Windows or macOS
Eduroam is the University's secure wireless network. It is a world-wide roaming access service developed for the international research and education community.
WiFi: Connect to the UT Network as a Guest or Visitor
WiFi: Connect to the UT Wireless Network
WiFi: ut-open or eduroam Networks Do Not Appear (Windows)
WiFi: Wireless Network Access Locations
Wired Network: Connect to the Internet with an Ethernet Cable
Search this category
Search
Blank
Popular Articles
VolCard: Add your VolCard to Apple Wallet on iPhone and Apple Watch
NetID: Find Your NetID
IT Support at The University of Tennessee Campuses
Duo 2FA: Mobile Phone Setup
Antivirus Software
Recent Articles
Microsoft OneDrive: Check Your Quota
WiFi: Turn off Private Addressing on MacOS
SharePoint: Understanding Permissions for the UT Knoxville Employee Hub
BeyondTrust (Bomgar) Getting Started Guide
Proctorio: Exam Requesting An Access Code
Popular Tags
Canvas
(100)
Zoom
(100)
KaTE
(65)
MicrosoftTeams
(60)
MSTeams
(48)
Outlook
(41)
Email
(38)
Panopto
(32)
Clickers
(30)
Teams
(27)