Internet, Networking, & Infrastructure

Wi-Fi and wired internet connectivity, IP Names, and wiring support and requests.

Categories (2)

Articles (21)

Pinned Article WiFi: Turn Off Private Addresses on iOS or Android

How to turn private addresses off or on for a network on your iOS or Android device.

Network: Find the MAC Address of a Device

How to find the MAC address of many common devices.

VPN: Accessing the VPN with CAS Authentication

When you log in to the VPN via a web browser or the Pulse Secure app, you will be presented with the same CAS authentication screen used by most UTK applications.

VPN: Connect to Ivanti Secure Access Client | iOS or Android

How to connect to the VPN on iOS or Android with Ivanti Secure Access Client (Pulse Secure).

VPN: Connect to Pulse Secure | Linux (Ubuntu 20.04 LTS)

Full instructions for installing Pulse Secure VPN on Ubuntu 20.04 LTS.

VPN: Pulse Secure Windows Client Causing Network Performance Issues or Slow Connection Speeds

An issue has been identified with certain installations of the Pulse Secure Desktop client on Windows 10 workstations that significantly impacts network performance. The issue does not impact all users; it appears to be limited to specific network adapters.

WiFi: Connect to the eduroam Wireless Network | Windows or macOS

Eduroam is the University's secure wireless network. It is a world-wide roaming access service developed for the international research and education community.

WiFi: Eduroam Certificate Warning

When connecting to eduroam for the first time, it is normal to see a certificate warning.