Echo360 bought out Turning Technologies and has made changes to account creation. If your instructor tells you to use a module through Canvas to create your account, you can do so. If you have any questions or problems in creating the account, please contact the OIT HelpDesk.
IMPORTANT:
It is your responsibility to periodically check your grades in Canvas throughout the semester to ensure your grades are being appropriately uploaded and you are receiving points in class.
Do NOT wait until the end of the semester to alert your instructor and OIT that you have not been regularly receiving clicker grades/points. Failure to notify your instructor and OIT in time may result in an inability to recover points, which may significantly impact your grade.
Creating an Echo360 (Turning) Student account:
- Go to: account.turningtechnologies.com/. In the field provided, enter your @utk.edu email address, then click Next. Depending on when you last authenticated or whether you’re on/off campus, you may be prompted to authenticate using DUO.
- You will get a message saying to check your email to confirm your account.
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Go to your email account and click the link for Create your account to continue creating your account in a web browser.
Note 1: If after 10 minutes you have not received the email, please check your spam and junk folders and try sending the message again. If you still do not receive the confirmation email, you can proceed with registration without it following a different process. Emails are good for 30 days. The email may say it is from either Turning or Echo360.
Note 2: If the link for Create your account does not work for you, copy and paste the link in the text of the message into your browser.
After completing the registration, you will receive another email from Turning/Echo360 confirming your account creation.
- The link will take you to a page containing the New User registration form.
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Verify that your @vols.utk.edu or @tennessee.edu email address appears in the Email field, that Participant is selected, and that the Market field lists Higher Education, then complete the fields for Country, First Name, and Last Name fields.
- Check the box to agree to the End User License Agreement before selecting Continue.
Please note - the branding on these screen shots is Turning, it may be Echo360 branding when you go to the webpage.
5. Verify you have a subscription - don't worry about the expiration date and choose Next.
6. Enter in your physical clicker 6 digit ID or your mobile information. It is possible to have both a physical clicker and mobile ID associated with your account, though we recommend using the mobile app when possible. Then select Next.
- If you are using a physical clicker, enter the 6 digit Clicker Device ID printed on the back of your device.
- Note: The letters are A – F and the numbers are 0 (zero) – 9.
- If you are only using a mobile device, your Mobile ID will automatically be generated once you download and log in via the PointSolutions app (available in the Apple App Store and Google Play Store).
7. Under the Cart section, you will connect your account to Canvas.
Step 1.
Step 2.
Select the Authorize button.
Step 3.
Verify you see the message you have successfully connected to your LMS and that you have a green check mark above Canvas. Click Next.
8. Add your NetID and click Next.
9. Click Finish.
