Overview
If your instructor has indicated you will be using PointSolutions in your course, please follow ALL of the instructions below for creating an account. If you do NOT have a PointSolutions (Clickers) link in your course navigation menu, please follow the instructions in our OIT Knowledge Base article Clickers: Creating a PointSolutions Account without a Canvas Course Navigation Link (Students).
All participants using PointSolutions must use the NetID@tennessee.edu format when creating accounts and logging in to a polling session. This will ensure the participant is connected to the correct profile and session data is saved correctly.
If you have any questions or problems in creating the account, please submit an OIT HelpDesk support ticket.
*You should only need to walk through these steps once regardless of the number of courses using PointSolutions.
IMPORTANT:
It is your responsibility to periodically check your grades in Canvas throughout the semester to ensure your grades are being appropriately uploaded and you are receiving points in class.
Do NOT wait until the end of the semester to alert your instructor and OIT that you have not been regularly receiving clicker grades/points. Failure to notify your instructor and OIT in time may result in an inability to recover points, which may significantly impact your grade.
Instructions
Creating an Echo360 PointSolutions Student account via your Canvas Navigation
This 2-minute video will walk you through the account creation process via the PointSolutions (Clickers) link within your Canvas Course Navigation Menu. Written instructions are also available below.
**If you do not have a PointSolutions(Clickers) navigation link in your Canvas Course, please follow the directions here for creating your PointSolutions account:
Clickers: Creating a PointSolutions Account without a Canvas Course Navigation Link (Students)
1. Login to Canvas.
2. If your instructor has activated the option, select the course using PointSolutions.
3. Select the PointSolutions (Clickers) link in the course navigation menu.
4. Authenticate by entering your NetID and Password.
5. Select Get Started Here.
6. Enter your UTK email using the NetID@tennessee.edu email format.
7. Select Next.
8. You will be taken to a page containing the New User registration form.
9. Verify that Participant is selected.
10. Check the box to agree to “I accept the Echo360 Terms and Conditions and Privacy Policy.”
11. Select Continue.
12. Select Let’s Get Started.
13. Verify you have a subscription - don't worry about the expiration date and choose Next in the lower right corner.
14. Enter your your mobile information. If you have a physical clicker, enter that information as well. It is possible to have both a physical clicker and mobile ID associated with your account. Then select Next.
- If you are using a physical clicker, enter the 6-digit Clicker Device ID printed on the back of your device.
***Note: The letters are A – F and the numbers are 0 (zero) – 9.
- If you are only using a mobile device, your Mobile ID will automatically be generated once you download and log in via the PointSolutions app (available in the Apple App Store and Google Play Store).
15. Under the Cart section, confirm your account is connected to Canvas.
16. If Canvas is connected, as pictured below, select Next. Select this link to continue to step 17. If Canvas is NOT connected, select this link to connect your PointSolutions profile to Canvas.
**If Canvas is not connected:
a. Select Connect.
b. Select the Authorize button.
c. Verify you see the message you have successfully connected to your LMS and that you have a green check mark with Canvas.
d. Select Next.
17. Enter your NetID(this is the first part of your email – NetID@vols.utk.edu).
18. Select Add to Account.
19. Select Next.
20. Select Finish.
21. You are now ready to participate in a polling session by entering the Session ID (provided by your instructor) in your mobile app or from your laptop web browser by going to ttpoll.com or by selecting the PointSolutions (Clicker) link in your course's navigation menu (if enabled by your instructor).
