Clickers: Creating an Echo360 PointSolutions Account (Students)


This article covers how to create a PointSolutions Echo360 account for students.



If your instructor has indicated you will be using PointSolutions in your course, please follow ALL of the instructions below for creating an account. If you do NOT have a PointSolutions (Clickers) link in your course's navigation menu, please follow the instructions in our OIT Knowledge Base article Clickers: Creating a PointSolutions Account without a Canvas Course Navigation Link (Students).

All participants using PointSolutions must use the format when creating accounts and logging in to a polling session. This will ensure the participant is connected to the correct profile and session data is saved correctly.

If you have any questions or problems in creating the account, please submit an OIT HelpDesk support ticket.

*You should only need to walk through these steps once regardless of the number of courses using PointSolutions.



Creating an Echo360 PointSolutions Student account via your Canvas Navigation

This 2-minute video will walk you through the account creation process via the PointSolutions (Clickers) link within your Canvas Course Navigation Menu. Written instructions are also available below.

**If you do not have a PointSolutions (Clickers) navigation link in your Canvas Course, please follow the directions here for creating your PointSolutions account: 
Clickers: Creating a PointSolutions Account without a Canvas Course Navigation Link (Students)


1. Login to Canvas.

2. If your instructor has activated the option, select the course using PointSolutions.

3. Select the PointSolutions (Clickers) link in the course navigation menu.

PointSolutions (Clickers) link in Canvas Course Navigation menu.


4. Authenticate by entering your NetID and Password.

5. You will be taken to a page containing the New User registration form.

6. Verify that Participant is selected.

7. Check the box to agree to “I accept the Echo360 Terms and Conditions and Privacy Policy.”

8. Select Continue.

New User Registration Form with Terms and Conditions check box and Continue button indicated.


9. Select Let’s Get Started.

PointSolutions Welcome page. Let's Get Started button indicated.


10. Verify you have a subscription - don't worry about the expiration date and choose Next in the lower right corner.

PointSolutions Subscription page, Next is indicated.

11. Enter your your mobile information. If you have a physical clicker, enter that information as well. It is possible to have both a physical clicker and mobile ID associated with your account. Then select Next.

  • If you are using a physical clicker, enter the 6-digit Clicker Device ID printed on the back of your device.

***Note: The letters are A – F and the numbers are 0 (zero) – 9.

  • If you are only using a mobile device, your Mobile ID will automatically be generated once you download and log in via the PointSolutions app (available in the Apple App Store and Google Play Store).

PointSolutions Device page. Clicker and Mobile device options indicated. Next is also indicated.


12. Under the Cart section, confirm your account is connected to Canvas.

13. If Canvas is connected, as pictured below, select Next. Select this link to continue to step 14. If Canvas is NOT connected, select this link to connect your PointSolutions profile to Canvas.

PointSolutions LMS page. Canvas connection indicated. Next is indicated.

**If Canvas is not connected:

a. Select Connect.

PointSolutions LMS page indicating Canvas is not connected. Connected button is indicated.

b. Select the Authorize button.

PointSolutions Canvas authorization page. Select Authorize.

c. Verify you see the message you have successfully connected to your LMS and that you have a green check mark with Canvas.

d. Select Next.

PointSolutions LMS page. Canvas connection indicated. Next is indicated.


14. Enter your NetID (this is the first part of your email –

15. Select Add to Account.

16. Select Next.

PointSolutions UTKNetID page - NetID, Add to Account, and Next indicated.


17. Select Finish.

PointSolutions Help Videos page. Finish indicated..


18. You are now ready to participate in a polling session by entering the Session ID (provided by your instructor) in your mobile app or from your laptop web browser by going to or by selecting the PointSolutions (Clicker) link in your course's navigation menu (if enabled by your instructor).

PointSolutions Participant Join Session page. Enter Session ID into entry box.





Article ID: 139614
Wed 5/18/22 11:05 AM
Fri 6/14/24 8:58 AM
Technology Enhanced Classrooms

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