Overview
Students can use their mobile devices as clickers/response devices by downloading the PointSolutions app, available from the Apple App Store and Google Play Store. After signing in to their Echo360 PointSolutions account, students will be able to join a session from the app.
Students may also participate in polling sessions via their web browser by visiting ttpoll.com and signing into their Echo360 account before joining a session on a web browser.
PointSolutions Quick Tips:
- All participants using PointSolutions must use the NetID@tennessee.edu format when creating accounts and logging in to a polling session.
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You are encouraged to use UTK Eduroam WiFi
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Do NOT use a VPN when participating in a polling session - this can interfere with your submission.
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**It is your responsibility to periodically check your grades in Canvas throughout the semester to ensure your grades are appropriately uploaded and you receive points in class. Do NOT wait until the end of the semester to alert your instructor and OIT that you have not been regularly receiving clicker grades/points. Failure to notify your instructor and OIT in time may result in an inability to recover points, significantly impacting your grade. If you have any questions or problems with creating the account, please submit an OIT HelpDesk support ticket.
NOTE: Students are only permitted to use mobile device or web browser response methods at the instructor's discretion if the instructor has enabled mobile responses. In courses where mobile responses are not permitted, students must use only physical clickers, which can be purchased through the
VolShop.
Below are step-by-step instructions for logging in to a polling session using the PointSolutions app and web browser. This article also contains brief supplementary instructions on how to respond to multiple-choice, short-answer, numeric, and essay questions using the PointSolutions app on a mobile device.
Instructions
Add and Log into the PointSolutions App
This two-minute video demonstrates how to add the PointSolutions app on a mobile device as well as how to to log in for the first time.
- Open the PointSolutions App on your device.
- Tap Sign In.
- Enter your NetID@tennessee.edu email and tap Sign In. **Please follow this email format (NetID@tennessee.edu) to avoid missing points or session data.
- Enter your NetID and UT Password. Tap Login.
- Enter the Session ID provided by your instructor in the Enter Session ID field.
- Tap Join Session.
TIP
To prevent your phone or tablet from locking during a presentation, tap the menu, select Settings, and tap the slider button labeled Prevent Auto-Lock (iOS) or Keep Device Awake (Android).
Logging in to a PointSolutions Web Session
This two-minute video demonstrates how to join a polling session from your browser.
- Open a web browser on your device.
- Go to ttpoll.com
- Click Sign In in the upper right.
- Enter your NetID@tennessee.edu email and tap Sign In. **Please follow this email format (NetID@tennessee.edu) to avoid missing points or session data. (2024 Update)
- Enter your NetID and UT Password. Tap Login.
- Enter the Session ID provided by your instructor in the Enter Session ID field.
- Tap Join Session.
Responding to Multiple Choice Polling Questions from a Mobile Device using the PointSolutions App
During live assessment polling the question and answer choices are displayed.
- Tap the number or letter that corresponds to the answer choice(s).
NOTE: You can change your answer while polling is open if the question is not set to only accept your first response. After polling is closed, the results are displayed.
- To view the question, tap QUESTION
- To return to the chart, tap CHART.
Responding to Short Answer, Numeric, or Essay Questions from a Mobile Device using the PointSolutions App
During live assessment polling, the question and answer choices are displayed.
- Tap the blank field next to Send. The on-screen keyboard is displayed.
- Enter your response.
- Tap Send.
If your answer was successfully sent, the message Response Received is displayed.
NOTE: You can change your answer while polling is open if the content is not configured to only accept your first response. When polling is closed, your answer will be displayed.
Video - PointSolutions: Participating in a Polling Session