Overview
All UTK instructors using PointSolutions must create an account through Echo360. The account allows instructors to access the PointSolutions Instructor site and download the PointSolutions software to engage their students via classroom polling with physical clicker devices or mobile devices (smartphones, tablets, laptops).
- Instructors do NOT need a subscription to create a PointSolutions Account, nor is there an additional cost to instructors who wish to use physical clickers in their class.
Note: students who use physical clickers must purchase them from the Volshop.
- Instructors will use their UTK email (NetID@tennessee.edu) to create their account and the UT NetID & Password for login. The account allows instructors to manage which courses they will use PointSolutions in via the instructor account page.
Note: If you were previously a student with a Turning or Echo360 account and are now an instructor, you should contact the OIT HelpDesk to request your account be changed to an instructor-level account.
Creating a PointSolutions Instructor Account:
New Account Registration can be accessed using the PointSolutions (Clickers) Canvas course navigation menu option or can be created through the direct Echo360 link.
If you prefer to use the PointSolutions (Clickers) Canvas course navigation menu option, walk through the steps found here, Canvas: Adding PointSolutions to your Course Navigation (for Instructors), before creating your PointSolutions profile.
All participants using PointSolutions must use the NetID@tennessee.edu format when creating accounts and logging in to a polling session. This will ensure the participant is connected to the correct profile and session data is saved correctly.
Login and Authenticate (2 options)
Option 1: Use the PointSolutions (Clickers) link in your Canvas course navigation menu:
1. Login to Canvas.
2. Select a course using PointSolutions.
3. Select the PointSolutions (Clickers) link in the course navigation menu.
4. Authenticate by entering your NetID and Password.
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Option 2: Use the Echo360 direct link
1. Select https://account.turningtechnologies.com/
2. Authenticate by entering your NetID and Password.
3. Select Get Started Here.
4. Enter your UTK email using the NetID@tennessee.edu email format.
5. Select Next.
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Create an Instructor Account
You will be taken to the New User Registration Form
1. Your email will be automatically entered. No changes are needed.
2. Your role may also be automatically assigned as a Student/Participant. If so, please submit an OIT HelpDesk support ticket and request that your role be elevated to Instructor.
3. Accept the Echo360 Terms and Conditions and Privacy Policy by checking the box.
4. Select Continue.

Your next step is to Add/Connect your Canvas Course(s) to PointSolutins. For more on connecting your PUBLISHED Canvas Courses to PointSolutions, please see our OIT Knowledge Base article Clickers: Adding a Canvas Course to PointSolutions.
To continue creating your Instructor account after adding the PointSolutions Canvas navigation link, watch the short 43-second video below. Your role may also be automatically assigned as a Student/Participant. If so, please submit an OIT HelpDesk support ticket and request that your role be elevated to Instructor.
For help getting started enroll in OIT's Clicker Self-Service Training Resource.