Clickers: Creating an Echo360 PointSolutions (formerly TurningPoint) Account (Instructors)


All UTK faculty using PointSolutions must create an account through Echo360. The account allows faculty to access the PointSolutions Instructor site and download the PointSolutions software to engage their students via classroom polling with physical clicker devices or mobile devices (smartphones, tablets, laptops). 

  • Faculty do NOT need a subscription to create a PointSolutions Account, nor is there an additional cost to instructors who wish to use physical clickers in their class.
    Note: students who use physical clickers must purchase them from the Volshop.
  • Faculty will use their UTK email ( to create their account and the UT NetID & Password for login. The account allows faculty to manage which courses they will use PointSolutions in via the instructor account page.

Creating a PointSolutions Instructor account:

  1. Go to: In the field provided, enter your email address, then click Next. Depending on when you last authenticated or whether you’re on/off campus, you may be prompted to authenticate using DUO.
    Echo360 and Turning Instructor website login page
  2. You will get a message saying to check your email to confirm your account. 
  3. Go to your email account and click the link to create your account to continue creating your account in a web browser. (Note:  If after 10 minutes you have not received the email, please check your spam and junk folders and try sending the message again. If you still do not receive the confirmation email, you can proceed with registration without it following a different process. Emails are good for 30 days. The email may say it is from either Turning or Echo360).

    After completing the registration, you will receive another email from Turning/Echo360 confirming your account creation.
  4. The link will take you to a page containing the New User registration form.
  • Important: Select the drop-down arrow for Role and change it to Instructor.
  • Verify that your email address appears in the Email field and that the Market field lists Higher Education, then complete the fields for Country, First Name, and Last Name fields.
  • Check the box to agree to the End User License Agreement before selecting Continue.

5. You will be taken to the PointSolutions main page. Select the Canvas tab in order to connect PointSolutions to Canvas.

6. Sign into Canvas from Turning Technologies by selecting Authorize.

7. You will now see courses under the Canvas tab.

7. You will wish to connect your PUBLISHED Canvas Courses to PointSolutions.(See Knowledge Base article)

For help getting started, visit our Canvas Sync and TurningPoint for Instructors article or enroll in OIT's Clicker Self-Service Training Resource.


Article ID: 139628
Thu 5/19/22 8:58 AM
Fri 11/3/23 11:42 AM
Technology Enhanced Classrooms