Overview
Once students leave the University, they may sign up for an alumni email account.
Alumni with Outlook Accounts
If you choose to sign up for the alumni service:
- Your new email address and sign-in username will change to NetID@alum.utk.edu.
- Your email will continue to be delivered to your Microsoft 365 account.
Alumni with Gmail Accounts
If you choose to sign up for the alumni service:
- Your new email provider will be Microsoft 365.
- You can still sign into your alumni Google account using your NetID@vols.utk.edu username for one year.
- Mail, contacts, and calendar events are not automatically migrated to Microsoft.
- You can choose to use this as a fresh account or move your Gmail data to your Microsoft account. However, the OIT HelpDesk does not support moving data between Gmail and Outlook. We have a KB available online with instructions on moving data via the Thunderbird email client. Email: Set up UTK Microsoft 365 or Gmail Account in Thunderbird. The process for migrating mail is not clean; therefore, proceed at your own risk.
Alumni Opt-in Process
All alumni who wish to keep their email accounts must opt into the service.
- Go to https://ds.tennessee.edu/passwords/alumni-annual.asp and log in with your NetID and password.
- Once logged in, you will see the opt-in agreement page, as shown below. Check each box to acknowledge that you understand all the details about signing up for an account, then click Yes.

- On the next screen, you will see, "Congratulations! You have signed up for an alumni email account. Before you go, there are a few things we want to remind you about.
- The conversion process will take about an hour.
- Watch for an email in your Microsoft inbox with some reminders and next steps.
- Use netid@alum.utk.edu to sign in to your Microsoft Outlook account.
- If you need to sign into your UT Google account, use your vols.utk.edu email address"