Academic & Administrative Services

Banner, MyUTK, Slate, 25Live, OnBase, Faculty Review, Argos, ODS, TouchNet, TeamDynamix

Services (7)

Business Information Systems

Collaborate with OIT to create and manage enterprise applications. Our team will work with your department to provide application development, configuration, and customization for enterprise applications. Examples of our partnerships include Archibus, Gallagher Security Access, Form creation and integration, myUTK, OrgChart, TouchNet Admin.

Document Imaging & Management

OnBase; Enterprise document management software creates a central electronic location for all your departments’ document-centric information to be captured and stored.

Faculty Information Systems

We develop and support tools for Faculty; Elements, Faculty Review, Periodic Post-Tenure Performance Review, & Interfolio Faculty Search.

Information Management & Analytics

Data management, analytics, reporting, data central, campus data warehouse, data cookbook, Argos, SAS Business Intelligence.

IT Service Management (ITSM)

TeamDynamix ticketing and request tracking; service level management and agreements. Request IT Support for your department.

Salesforce CRM

Request help with access, logging in, resolving errors, and other issues. Request support for adding new features or how to work with the CRM.

Student Information Systems

System administration support for Banner, third-party auxiliary systems, & data integrity, data integration, and export to campus partners and external vendors.