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Travel/Concur

Articles (135)

Pinned Article How can I learn more about using Concur for UT travel?

A comprehensive collection of training materials to assist travelers or travel entry professionals (delegates) transition to the University's new travel platform, Concur. Contains links to role-based curriculum and recorded Zoom sessions housed in K@TE.

Pinned Article How do travelers apply for a travel card?

A high percentage of our faculty prefer to make their own airline reservations and charge to their own credit cards to get points. Will they be required to use World Travel for booking?

Are travelers required to have a request or expense delegate?

Can a delegate recall a trip request or expense if the traveler has already submitted it?

Can a delegate request a travel card on behalf of a traveler?

Can a guest traveler have more than one delegate?

Can a traveler and a delegate work on the same expense report at the same time?

Can a traveler request a preferred flight? What if a leg of a trip is personal, but the remainder is business?

Can a traveler still use a personal credit card to earn miles when booking airline tickets?

Can a traveler use their own personal credit card to pay their expenses and be reimbursed?

Can Concur handle multiple cost centers by percentage or specific amounts?

Can direct managers be bypassed?

Can I delete an expense report?

Can I process a trip without a cash advance while I have active cash advances that need to be attached to a trip?

Can I still use World Travel to book flights, hotels, and car rentals?

Can requests be adjusted after they are approved?

Can the guest traveler get a travel card?

Can the travel card be used for both US and international travel?

Can the travel card be used for deposit fees?

Can the travel cards be used for meals? If so, will the employee "owe" the university if it goes over the per diem?

Can the travel delegate see the approval flow, like in IRIS?

Can travel cards be used for expenses/purchases charged to grants?

Can travelers receive reimbursement for flights prior to travel?

Can we enter the correct Concur profile account on the initial set up of the guest traveler in IRIS?

Can we still contact the hotel directly to arrange accomadations for guest travelers or do we have to use Concur to setup guest hotel reservations? How would this work for room block?

Can you add a delegate to enter travel in only the Request or Expense module?

Can you be a delegate for someone outside your budget area?

Do I have to direct bill all Segments of my trip?

Do the amounts the traveler submits on their cash advance put an encumbrance on the account they choose?

Do we need to use a departmental travel card for guest traveler hotels or will we still receive invoices for IRIS payments?

Do you have to use the drop-downs in Concur or can you enter manually?

Do you leave the cash advance fields blank if a cash advance is not needed or wanted?

Does the Concur expense report go through all the same approvals as the IRIS expense report?

Does the Concur system adjust for time zones?

Does the faculty member have to know the budget entity, object type, and cost center/WBS?

Does the initiator of the "Create Guest Traveler" in IRIS automatically get set up as the delegate and imported into Concur?

Does the traveler have to process their own business travel in Concur?

Does the traveler need to notify the travel department before traveling internationally?

How are expenses updated and assigned to the correct fund and IRIS GL account?

How are taxes handled on a travel card? Are taxes waived automatically?

How are travelers reimbursed for Concur travel expenses?

How can the travel card be used to book a hotel, airfare, car rentals, etc.?

How do Business Managers reconcile travel expenses from Concur to IRIS?

How do I access and login to Concur?

How do I approve travel and procurement card requests submitted through Concur?

How do I download and utilize the Concur mobile app?

How do I enter a multiple destination trip request?

How do we become a delegate for an existing guest traveler who already has delegates?

How do we handle a situation where a traveler splits a hotel with someone (or even 3 people), and the hotel or AirBnB didn't split those costs into separate receipts?

How do we handle adjustments to Conus/per diems?

How do we handle an expense where the traveler spends/charges more than the department has approved to be paid?

How do we initiate guest travelers?

How do we use direct billed airfares that were cancelled due to COVID?

How do you upload receipts?

How does a traveler set up a delegate?

How does a traveler set up a travel assistant or arranger?

How far in advance do we need to request the travel card?

How long can travel request stay and not be expensed?

How should guest travelers' hotel and airfare be paid?

How will approvers be notified if they have something in workflow that needs to be approved?

How will guest traveler expense receipts be uploaded into Concur?

How will 'Meals - Actual' be handled?

How will Resident travel be handled in Concur?

How will travel cards be reconciled?

If a delegate recalls the trip, are they able to make changes to it?

If a student employee travels, do they need to be set up as a guest traveler?

If a traveler submits an expense report, can their delegate recall the report?

If booking is going to be through World Travel, what would you need a cash advance for?

If I am a delegate, will I be able to submit a request?

If I need to get a Travel Card in my name for Guest Travelers will this be connected to my personal credit? If this travel card should become lost or stolen, would my personal credit be in jeopardy?

If the guest traveler is already in IRIS, how can I get added as a delegate so I can enter their travel?

If the traveler does not use World Travel can they still use the UT travel card to pay for airfare?

If the traveler took personal time while on a trip, will the per diem automatically adjust or will I have to adjust it?

If university employees share a hotel room, how should this be handled?

If we pay for something outside the system, such as Air BnB, do we still need to attach documentation that verifies it is cheaper than a normal hotel?

If you change the Concur profile account will the delegate also be updated?

Is a delegate the same as an assistant, or are these two distinct things?

Is the departmental travel card different than the P-card?

Is the employee id in Concur the employee personnel number or the netid?

Is there a limit on how many travelers I can be a delegate for?

Is there a naming convention for the trip name field in the request?

Is there a way that an admin could put in the same trip request for multiple people (students or professors)?

Is there any indication if this will increase the timeframe for reimbursement?

My traveler profile is incorrect. Who do I contact to get this corrected?

Should we wait to process all trip expenditures in one expense report?

What do I do if I cannot find a travel destination or location in Concur?

What happens if a traveler owes the university?

What happens if a user is terminated/withdrawn but they turned in travel documents (like expense receipts) after the termination?

What happens when a Trip is returned to the traveler?

What if a Cost Object Approver and a direct manager are the same for an individual?

What if a request is entered but the trip is never taken?

What is a Travel Allowance? Is it the same as a trip itinerary?

What is the bare minimum the traveler is required to do?

What is the correct way to enter mileage from a mileage log into Concur?

What is the limit on travel cards?

What is the process for changing the address of a guest traveler?

What receipts automatically load into Concur?

What should I do if I delete an expense?

What will be the system of record for Travel going forward?

What will the minimum amount be for travel cards?

When a Travel Card is requested for a Grad Student that does not have a work phone number, what is the appropriate number to enter for Work Phone Number?

When a traveler submits their travel expenses, will the reimbursement go to the travel card instead of the traveler if they used the travel card?

When I type the name of the destination, I receive an invalid location error.

Where can I locate help documentation for the Concur system?

Who do I contact with issues or to request help for Concur?

Who will be eligible to get a travel card?

Why do the request screens look different from the expense screens in Concur?

Why is the guest traveler setup through SAP instead of Concur?

Why would you put a hotel or an airfare amount for estimation?

Will a delegate be able to prepare requests for faculty to submit?

Will a delegate be able to submit a request with a cash advance?

Will a delegate be able to submit an expense report?

Will a returned report indicate who returned it and why?

Will a traveler be able to select their account when they enter/edit their travel?

Will a traveler earn reward points when they place charges on their university travel card?

Will car rental include the university Fleet Management vehicles?

Will Concur allow for expenses to be reimbursed at university, state, and/or federal rates?

Will Concur integrate with the Uber app?

Will conference travel continue to be charged on departmental procurement cards?

Will everyone who travels need a travel card? Will the cards be mandatory or optional?

Will expenses from Concur be attached to ledgers?

Will per diems still be used by the university?

Will some employees possibly have an individual travel card and a student group travel card?

Will the direct bill process still be available after Concur is implemented?

Will the process for travel approval for guest traveler flights from World Travel change?

Will the process to onboard a guest traveler remain the same and will the same people be responsible for this process?

Will the reimbursement process for travelers change?

Will the system allow you to delete an actual credit card charge?

Will the travel card accept all transaction types/charges?

Will the traveler be required to upload each receipt for travel card purchases? Must all receipts be itemized?

Will there be troubleshooting training after we are using it?

Will travel auditors have the ability to adjust submitted reports?

Will travel cards be used for mileage?

Will we bring over active or any other trips from IRIS into Concur?