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Telephone Services

  1. Services
  2. Phones, Conferencing, & Cable TV
Get help with UT office phones, cell phones, conference calling, and more. ... and policies Office Phone and Voice Services Pricing See service pricing and view your departmental billing account User Guides Guides for your phone and voicemail Conference Calling (ZOOM

Microsoft Teams: Breakout Rooms

  1. Knowledge Base
  2. Email, Collaboration, & Teamwork
  3. Microsoft 365
  4. Microsoft Teams
  5. Meetings
Microsoft Teams Breakout Rooms ... Overview Just like in Zoom, Microsoft Teams has breakout rooms available for discussions. You can rename the breakout room so attendees can discuss a specific topic.

Microsoft Teams: Clear the Teams Client Cache

  1. Knowledge Base
  2. Email, Collaboration, & Teamwork
  3. Microsoft 365
  4. Microsoft Teams
  5. Teams Access & Settings
How to clear the Teams cache. ... Note: clearing the cache in Teams will delete your preferences, such as a preferred camera zoom or background. You'll need to reset those after clearing the cache.

Training, Workshops, & Consultations

  1. Services
  2. Teaching, Learning, & Research
Get the technology training you need for school, work, teaching, and research. ... Our hands-on, face-to-face workshops, live Teams and Zoom workshops, self-paced online training, and our training development service will help prepare you to tackle technology demands in...

Canvas: Third Party Learning Application Authentication via Canvas

  1. Knowledge Base
  2. Teaching, Learning, & Research
  3. Teaching Tools
  4. Online@UT (Canvas)
Authentication via Canvas for third-party tools ... Panopto and Zoom are examples of OIT-managed tools. Information Instructors can connect their Canvas course with a third-party tool to grant student access to course materials.

Panopto Lecture Recording

  1. Services
  2. Teaching, Learning, & Research
Panopto is a cloud-based service that allows users to record, share, review, and edit video captures from their desktop, laptop, and mobile phones. ... Features Canvas and Zoom integration Record video presentations with slides from a browser or the Panopto Capture desktop application Manage and share recorded content within Canvas Upload

Canvas: Embedding a Video Link in an Assignment Using Canvas Studio

  1. Knowledge Base
  2. Teaching, Learning, & Research
  3. Teaching Tools
  4. Online@UT (Canvas)
Instructions on embedding a video link in an assignment using the HTML/Embedded Content box. ... Instructions Record your video using OIT-recommended video recordings, such as Zoom, Panopto, or Mobile device. Upload your video to Canvas Studio. Find the video on My Library.

New Admit Email Access Issues

  1. Services
  2. Accounts & Access Management
Also, every UT student has an email alias ending in @tennessee.edu that goes to the same Inbox and is occasionally used for logging into UT services like Zoom.

Gmail: Google Spam Filtering

  1. Knowledge Base
  2. Email, Collaboration, & Teamwork
  3. Google Workspace
  4. Gmail
Sometimes legitimate messages, like messages from Zoom or Echo360, end up in the Gmail Spam folder.

Microsoft Outlook: Disable Automatic Teams Meetings for All Meetings

  1. Knowledge Base
  2. Email, Collaboration, & Teamwork
  3. Microsoft 365
  4. Microsoft 365 Outlook
Enable or Disable Teams Adding Online Meetings to all Meetings ... (If you prefer an MS Teams or Zoom location added to your invitation, place a check in the box and select your preferred meeting platform.) Select Save at the bottom right of your screen.

Email: New Admit Email Access Issues

  1. Knowledge Base
  2. Email, Collaboration, & Teamwork
This alias directs messages to the same Inbox and is sometimes used to log into UT services like Zoom.

Google: Google Apps Available for Faculty, Staff, and Students

  1. Knowledge Base
  2. Email, Collaboration, & Teamwork
Google Chat Google Meet (OIT recommends Microsoft Teams or Zoom) Non-Core Apps: Brand Accounts Colab Google Analytics Google Cloud Platform Scholar Profiles YouTube

Leaving UT: IT Checklist for Faculty, Staff, and Students

  1. Knowledge Base
  2. IT Checklists
Checklist Grace Periods Online File Storage Email Zoom Shared Accounts, Teams, & Groups Microsoft Office Research Software & Web Surveys Software Post-Retirement Positions: Post-retirement...

Chatting with Smokey the OIT Chatbot

  1. Knowledge Base
word and use full sentences Spelling counts Ask just one question at a time, breaking multiple issues into separate questions Good examples how do i change my password how do i log into Zoom

Panopto: Use the Discussion, Notes, and Bookmarks Features as a Student

  1. Knowledge Base
  2. Teaching, Learning, & Research
  3. Recording & Lecture Capture
  4. Panopto
  5. Discussions
How to use the Discussion, Notes, and Bookmarks feature in the Panopto video player as a student. ... Zoom Cloud recordings imported to Panopto will automatically include chats made in Zoom. Discussion content also appears in the search function within Panopto.