Shared Mailbox: Managing Permissions and Access

Granting and Removing User Permissions through AD Group Management

A Shared Mailbox/Calendar's owner will manage the AD group members for a specific permission level. It generally takes 1-2 hours after a member is added to a group for access to appear.

  1. Go to 'Manage your Email Groups' and sign in.
  2. On the left, choose 'Manage my Groups'
  3. Select the group you would like to edit
    • Group naming convention - [mailbox name]_mbx_[permission level]
    • Permissions
      • Full = Full Mailbox rights (View the messages)
      • SA = Send As rights (Send from the account)
    • Keep in mind, only members of an AD group inherit the permissions. If you want a member to send and view messages, they will need to be in both AD Groups.

Details

Article ID: 135334
Created
Thu 8/19/21 2:09 PM
Modified
Wed 8/3/22 12:25 PM
Environment
Active Directory (AD)
Microsoft Office