Managing Shared Mailbox Permissions and Access

Granting and Removing User Permissions through AD Group Management

The owner of a Shared Mailbox/Calendar will manage the members within the AD group for a specific permission level.

  1. Go to 'Manage your Email Groups' and sign in.
  2. On the left, choose 'Manage my Groups'
  3. Select the group you would like to edit
    • Group naming convention - [mailbox name]_mbx_[permission level]
    • Permissions
      • Full = Full Mailbox rights (View the messages)
      • SA = Send As rights (Send from the account)
    • Keep in mind, only members of an AD group inherit the permissions. If you want a member to send and view messages, they will need to be in both AD Groups.


Article ID: 135334
Thu 8/19/21 2:09 PM
Fri 9/17/21 4:50 PM
Active Directory (AD)
Microsoft Office