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❄️ IT Support During the Winter Holidays ❄️


The OIT HelpDesk will close for the winter break at 5:00 PM ET on Friday, December 19, and reopen at 7:00 AM ET on Monday, December 29. We will close again at 5:00 PM ET on Wednesday, December 31, and reopen at 7:00 AM ET on Monday, January 5. While the University is closed, OIT will continue to monitor the network, email, and major computer applications.

To check the status of IT systems, please visit the online OIT Status Page .

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    1. Knowledge Base
    2. Email, Collaboration, & Teamwork
    3. Microsoft 365
    4. Shared Mailbox

     Shared Mailbox

    Articles (5)

    Shared Mailbox: Adding Safe Senders to a Mailbox

    Adding, removing, or editing a sender/domain for shared mailboxes.

    Shared Mailbox: How to perform a mail merge in Microsoft Word from a shared mailbox

    Adding shared mailbox to Microsoft Word through mail merge.

    Shared Mailbox: Managing Permissions and Access

    Granting and removing user permissions for shared mailboxes through the AD

    Shared Mailbox: Opening a Mailbox or Calendar

    How to open a shared mailbox.

    Shared Mailbox: Sending Email from Outlook

    If you have been granted 'Send As' rights on a shared mailbox, this article will help you send messages that appear to come from the address of the shared mailbox.
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