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Shared Mailbox: Opening a Mailbox or Calendar
How to open a shared mailbox.
Shared Mailbox: Managing Permissions and Access
Granting and removing user permissions for shared mailboxes through the AD
Shared Mailbox: How to perform a mail merge in Microsoft Word from a shared mailbox
Adding shared mailbox to Microsoft Word through mail merge.
Shared Mailbox: Sending Email from Outlook
If you have been granted 'Send As' rights on a shared mailbox, this article will help you send messages that appear to come from the address of the shared mailbox.
Shared Mailbox: Adding Safe Senders to a Mailbox
Adding, removing, or editing a sender/domain for shared mailboxes.
Microsoft Outlook: Opening a Departmental Email Account
How to open a departmental email account in Outlook.
Microsoft Outlook: Manage a Mailbox with Delegate Permissions