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Services or Offerings?
AD Group - Org Chart Manager Sync Request
  1. Services
  2. Accounts & Access Management
Email & Collaboration Applications (Microsoft 365 and Google Workspace)
  1. Services
  2. Email, Collaboration, & Teamwork
Microsoft 365 Outlook, Teams, and Groups; Google Workspace and Gmail; Listserv, & SMTP access.
LISTSERV Creation Request
  1. Services
  2. Email, Collaboration, & Teamwork
LISTSERV® is a system that makes it possible to create, manage, and control electronic mailing lists.
IP Manager Request (IPMGR)
  1. Services
  2. Internet, Networking, & Infrastructure
Request Static IP Addresses, CNames, and updates to NetReg Admin.
Salesforce CRM
  1. Services
  2. Academic & Administrative Services
Request help with access, logging in, resolving errors, and other issues. Request support for adding new features or how to work with the CRM.
OIT Computer Labs
  1. Services
  2. Computer, Mobile, & Software Help
Computer labs, VolPrint, and Apps@UTK.
Big Orange Tix
  1. Services
  2. UT College, Institute, or System Specific Support
High Performance & Scientific Computing
  1. Services
  2. Teaching, Learning, & Research
Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.
UT Authentication Services Request
  1. Services
  2. Accounts & Access Management
Do you want to use one of UT’s authentication services for your apps? OIT manages and supports LDAP, Active Directory, CAS, and Shibboleth.
IT Service Management (ITSM)
  1. Services
  2. Academic & Administrative Services
TeamDynamix ticketing and request tracking; service level management and agreements. Request IT Support for your department.
OIT Computer Labs Software Request
  1. Services
  2. Computer, Mobile, & Software Help
Software requests must be received by the following dates in order to be installed in the computing labs for each semester:

Spring Semester | November 1 of previous year
Summer Semester | April 1
Fall Semester | June 1

Requests received after these deadlines will be deployed in the following semester.
Patches, plugins & updates to existing software will be deployed as possible.
File Sharing & Storage
  1. Services
  2. Email, Collaboration, & Teamwork
Microsoft OneDrive for Business, Google Drive, T-Storage, & UT Vault.
Salesforce CRM Request
  1. Services
  2. Academic & Administrative Services
  3. Salesforce CRM
Request help with access, logging in, resolving errors, and other issues. Request support for adding new features or how to work with the CRM.