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Services or Offerings?
AD Group - Org Chart Manager Sync Request
  1. Services
  2. Accounts & Access Management
Email & Collaboration Applications (Microsoft 365 and Google Workspace)
  1. Services
  2. Email, Collaboration, & Teamwork
Microsoft 365 Outlook, Teams, and Groups; Sharepoint; Google Workspace and Gmail; Listserv, & SMTP access.
SharePoint Communications & Intranet Sites
  1. Services
  2. Web & Application Hosting
SharePoint Communications sites can limit access to a select group or unit, employees only, or everyone with UT credentials.

OIT supports SharePoint Online communications sites for internal web content and collaborates with the Office of Communications and Marketing to support the UTK Employee Hub.
LISTSERV Creation Request
  1. Services
  2. Email, Collaboration, & Teamwork
LISTSERV® is a system that makes it possible to create, manage, and control electronic mailing lists.
Third Party Vendor Mangement
  1. Services
  2. Information Security
Vol Connect
  1. Services
  2. Academic & Administrative Services
Request help with access, logging in, resolving errors, events, adding new features, or Marketing Cloud campaigns.
IP Manager Request (IPMGR)
  1. Services
  2. Internet, Networking, & Infrastructure
Request Static IP Addresses and updates to NetReg Admin.
Big Orange Tix
  1. Services
  2. UT College, Institute, or System Specific Support
High Performance & Scientific Computing
  1. Services
  2. Teaching, Learning, & Research
Infrastructure for Scientific Applications & Advanced Computing (ISAAC); Access powerful clusters of computers to run applications that are computationally challenging or data-intensive.
Cloud Solutions
  1. Services
  2. Servers, Storage, & Backups
The UTK Cloud Solutions team manages and optimizes cloud infrastructure across Azure, Google, and AWS Cloud services.
UT Authentication Services Request
  1. Services
  2. Accounts & Access Management
Do you want to use one of UT’s authentication services for your apps? OIT manages and supports LDAP, Active Directory, CAS, and Shibboleth.
IT Service Management (ITSM)
  1. Services
  2. Academic & Administrative Services
TeamDynamix ticketing and request tracking; service level management and agreements. Request IT Support for your department.
File Sharing & Storage
  1. Services
  2. Email, Collaboration, & Teamwork
Microsoft OneDrive for Business, Google Drive, T-Storage, & UT Vault.
Intune
  1. Services
  2. Information Security
Microsoft License Request
  1. Services
  2. UT College, Institute, or System Specific Support
  3. UT Department of Technology Solutions (DTS)
Purchase additional Microsoft software.