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- Knowledge Base
- Computer, Mobile, & Software Help
- Desktop, Laptop, & Mobile Support
- WiFi
How to delete a wireless network from a list of available networks.
- Knowledge Base
- Email, Collaboration, & Teamwork
- Microsoft 365
- Microsoft Teams
- Chat & Channels
This article provides the steps to pin a chat to the top of your list in MS Teams.
- Knowledge Base
- Accounts & Access Management
- NetID
How to remove the privacy flag if your listing does not show up in the online directory.
- Knowledge Base
- Teaching, Learning, & Research
- Teaching Tools
- Classroom Technology Training
- Clickers
- Canvas Integration
This article will walk instructors through the process of merging PointSolutions session data for courses that are cross-listed within Canvas allowing for the creation of a single grade book item within Canvas.
- Knowledge Base
- Email, Collaboration, & Teamwork
- Microsoft 365
- Microsoft 365 Outlook
- Knowledge Base
- Internet, Networking, & Infrastructure
- Knowledge Base
- Teaching, Learning, & Research
- Teaching Tools
- Online@UT (Canvas)
- Course Creation/Development
How to cross-list Canvas courses.
- Knowledge Base
- Email, Collaboration, & Teamwork
- Microsoft 365
- Microsoft Teams
- Teams Access & Settings
Instructions on switching MS Teams view between Grid View and List View.
- Knowledge Base
- Accounts & Access Management
Lists of Authentication that we support and can enable.
- Knowledge Base
- Servers, Storage, & Backups
- Linux/Volweb
The OIT-Hosted WordPress, Linux-based services, and virtual websites listed below are affected by OIT performing scheduled system maintenance. This maintenance occurs on announced Wednesdays between 10:00 PM and 2:00 AM ET.
- Knowledge Base
- Email, Collaboration, & Teamwork
- LISTSERV
- Knowledge Base
- Teaching, Learning, & Research
- Teaching Tools
- LiveOnline@UT (Zoom)
- Meeting Access
How to schedule a meeting in the Zoom Desktop application, via Canvas, or via tennessee.zoom.us.
- Knowledge Base
- Teaching, Learning, & Research
- Teaching Tools
- LiveOnline@UT (Zoom)
How to create a report to view participant attendance or polling results.
- Knowledge Base
- Email, Collaboration, & Teamwork
- Microsoft 365
- Microsoft Teams
- File Management
Using Teams, you can synchronize your SharePoint and Teams files to a folder on your local computer or device. This allows you to access your files all the time when the file is set as Always keep on this device. Otherwise, the file will download when you access it. Any files you update when you are offline will be updated to your Teams files once connection is established.
- Knowledge Base
- Internet, Networking, & Infrastructure
- NetReg (Network Registration)