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- Knowledge Base
- Computer, Mobile, & Software Help
- Desktop, Laptop, & Mobile Support
- WiFi
How to delete a wireless network from a list of available networks.
- Knowledge Base
- Email, Collaboration, & Teamwork
- Microsoft 365
- Microsoft Teams
- Chat & Channels
This article provides the steps to pin a chat to the top of your list in MS Teams.
- Knowledge Base
- Accounts & Access Management
- NetID
How to remove the privacy flag if your listing does not show up in the online directory.
- Knowledge Base
- Teaching, Learning, & Research
- Teaching Tools
- Classroom Technology Training
- Clickers
- Canvas Integration
This article will walk instructors through the process of merging PointSolutions session data for courses that are cross-listed within Canvas allowing for the creation of a single grade book item within Canvas.
- Knowledge Base
- Internet, Networking, & Infrastructure
- Knowledge Base
- Email, Collaboration, & Teamwork
- Microsoft 365
- Microsoft 365 Outlook
- Knowledge Base
- Teaching, Learning, & Research
- Teaching Tools
- Online@UT (Canvas)
- Course Creation/Development
How to cross-list Canvas courses.
- Knowledge Base
- Email, Collaboration, & Teamwork
- Microsoft 365
- Microsoft Teams
- Teams Access & Settings
Instructions on switching MS Teams view between Grid View and List View.
- Knowledge Base
- Accounts & Access Management
Lists of Authentication that we support and can enable.
- Knowledge Base
- Servers, Storage, & Backups
- Linux/Volweb
The OIT-Hosted WordPress, Linux-based services, and virtual websites listed below are affected by OIT performing scheduled system maintenance. This maintenance occurs on announced Wednesdays between 10:00 PM and 2:00 AM ET.
- Knowledge Base
- Email, Collaboration, & Teamwork
- Microsoft 365
- Shared Mailbox
How to open a shared mailbox.
- Knowledge Base
- Email, Collaboration, & Teamwork
- Microsoft 365
- Shared Mailbox
If you have been granted 'Send As' rights on a shared mailbox, this article will help you send messages that appear to come from the address of the shared mailbox.
- Knowledge Base
- Internet, Networking, & Infrastructure
How to find the MAC address of many common devices.
- Knowledge Base
- Teaching, Learning, & Research
- Teaching Tools
- Online@UT (Canvas)
- Course Enrollment/Access
Information about Canvas course enrollment, and how to access Canvas course sites.
- Knowledge Base
- Teaching, Learning, & Research
- Teaching Tools
- Online@UT (Canvas)
- Assignments/Quizzes/Exams
How to add time to a student's quiz attempt in a Canvas course.