Overview
The instructions below will guide you through connecting to the Eduroam network at UTK on an iOS (iPhone/iPad) device.
Before You Begin
You must first connect to eduroam from your home campus before traveling.
Complete network registration using ut-open (Recommended) - It is recommended to complete the network registration process for your device using the ut-open network before setting up eduroam. See the article WiFi: Connect to the UT Wireless Network for more information. In most cases, a prompt to register your device should appear automatically after you connect to ut-open the first time. Note that the registration does not take effect until the device has been restarted or you toggle your WiFi off and on.
Instructions
- Navigate to the ‘Settings’ menu on your iOS device.
- Click the ‘Wi-Fi’ option towards the top of the settings list.
- Ensure Private Addressing is disabled for the EDUROAM network.
- Tap the "i" to the right of the network name.
- Toggle the Private Addressing setting to the disabled position.
- Tap on the ‘eduroam’ network
- Log in with your UT credentials:
- Username
- Faculty / Staff: netid@utk.edu
- Students: netid@vols.utk.edu
- Password: NetID Password
- Tap ‘Join’ in the upper right of the screen.
- A certificate message may appear from radius.ns.utk.edu, tap ‘Trust’ in the upper right corner of the screen.
- A checkmark will appear to the left of eduroam on the Wi-Fi menu once the connection is successful.
- Once connected, follow the OIT Knowledge Base instructions to ensure private addressing for eduroam and ut-open are disabled if you did not do so during setup.
New Device Registration: If registering the device for the very first time, please restart the device or toggle your WiFi off and on after network registration.
Existing Device Registration: If this device has already been registered when connected to ut-open, there are no additional steps and the setup is complete. (iOS devices will still need to disable Private Addressing as linked above).