Connecting to the eduroam wireless network | Windows or macOS

Overview

eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. To join eduroam, all you need is an 802.1x compatible OS (Windows, Mac OS X, iOS, or Android Device) and your UT credentials. 

Make sure to join the eduroam network on UT's campus before you travel. This will allow OIT to assist you if you encounter difficulties, and will increase the security of the system by verifying UT's encryption certificate locally. UT faculty, staff, and students must still register the device on the UT network.  Guests using eduroam will not need to register their computer. 

Instructions

Windows 10

1. Select the Network icon on the taskbar, choose eduroam, then select Connect. 
2. In the Sign In window, enter your credentials as detailed under the Logging into eduroam section.

macOS

1. Click  in the menu bar, then choose eduroam. 
2. Enter your credentials as detailed under the Logging into eduroam section.

Logging into eduroam:

Faculty and Staff Login:

• Username:     netid@utk.edu
• Password:      NetID Password

Student Login:

• Username:     netid@vols.utk.edu
• Password:      NetID Password

When connecting to Eduroam for the first time, you will be prompted with a server certificate. Information about the certificate. 

Updating Your Eduroam Log-in Information

macOS

1. Open Keychain Access on your Mac. The easiest way to find Keychain Access is from Spotlight in the upper-right-hand corner.
2. Search for "eduroam" in the Keychain Access search box.
3. Double-click eduroam to open the eduroam options.
4. For Account, enter your netid@utk.edu.
5. Click Save Changes.