UTK Office365 Email Configuration

Overview

• Outlook for Windows
• Outlook for macOS
• Outlook App  (iPhone | iPad | Android)
• Other Mail App  (Apple Mail | Windows Mail)

Instructions

Outlook for Windows

1. Open Outlook. You will be prompted to add an account if this is the first time you are using the app.
   *If you are adding a new account to an existing profile, open Outlook and choose File > Account Settings > Account Settings > New.
2. Enter your full UTK email address and click Connect.
   
3. Authenticate to your account.
   Follow the prompts on the screen to enter your UTK account information.

   

4. Uncheck the box for "Allow my organization to manage my device."
   Click the option in the lower left corner for "This App Only."
   
5. Uncheck the box for "Set up Outlook Mobile on my phone too."
   Click Ok.
   
6. Your account is now configured and ready to use. Depending on the size of your account, it may take several minutes for all your account data to load in Outlook.

Outlook for macOS

1. Open Outlook
   • If you are adding an account for the first time, you will be prompted for an email address.
   • If you are adding an account to an existing Outlook profile, click Outlook > Preferences > Accounts > Add Account.   
2. Enter your full UTK email address.
   Click Continue.
   
3. Authenticate to your account.
   Follow the prompts on the screen to enter your UTK account information.

   

4. Your account is now added and ready to use. Click Done.
   

Outlook App

*OIT recommends the Outlook App on iOS and Android devices.

iOS Devices (iPhone | iPad) & Android Devices

Instructions from Microsoft

• Account Type: Exchange
• Username: Full UTK Email Address
• Password: NetID Password

Other Mail Clients

• Apple Mail - Visit Microsoft Support for instructions.

• Windows Mail - Visit Microsoft Support for instructions.

  • **Choose 'Exchange' as the account type.**