Clicker Technology for Students - Frequently Asked Questions

Article Contents

What clickers are currently supported at UTK? 

Beginning Fall 2018, UTK supports the ResponseCard devices below, pictured left to right: NXT, NXT2, QT, and QT2. Only the QT2 device is available at The VOLSHOP. The other devices are no longer manufactured; however, they will function with your Turning Account subscription. UTK also supports mobile device usage including smartphones (iOS and Android), tablets and laptops.

Images of clickers use at UTK

Where can I purchase a clicker?

The clicker devices are available from The VOLSHOP or online via the Turning Technologies online store. Students can access the online store via the Turning Account registration page.

Can I have more than one clicker? 

A student can register more than one clicker device to their account. However, they can only use one device at a time.

What if my clicker is defective? 

All students should contact Turning Technologies directly to report defective clicker devices. If the device is deemed defective and the student is due a replacement device, Turning Technologies will issue a notice to the student via email that the student can print and submit to The VOLSHOP. Turning Technologies can be reached at 866-746-3015.

Do I need a TurningPoint Account? 

All UTK students enrolled in a course using TurningPoint for classroom polling must create a TurningPoint Account. They must use their UTK email address. The Turning Account provides the options for polling with a clicker device and/or any mobile device via the TurningPoint app or a website.

Do I need a subscription to use TurningPoint? 

All students must have a subscription to create the Turning Account and to use TurningPoint. As of Fall 2018, all students will have a license applied to their account as part of TechFee.

Can I use the Turning Account subscription on Canvas and is the Turning Account subscription good for all my classes? 

The Turning Account subscription is valid for the Canvas Learning Management Systems (LMS) and all classes. Students must link their Canvas and Turning Technologies accounts for their clicker grades to connect. Click on the Turning Technologies Account Registration module in your Canvas course.


Article ID: 120016
Mon 11/9/20 1:48 PM
Technology Enhanced Classrooms