Clickers: Allow Guests to Respond to PointSolutions Polling Questions


The current default for PointSolutions is set to Require Participant Accounts. This means only those within our UTK organization can respond to polling questions after they have logged into PointSolutions and completed the two-factor authentication process.

When using PointSolutions at a conference or other event where your participants are NOT part of the UTK organization, you will need to turn this feature off. Instructions below are provided for the PointSolutions desktop and PointSolutions Web app environments.


If you are using PointSolutions Desktop:

  1. Open PointSolutions Desktop.
  2. Select Enable Mobile Responses.
  3. Select Session Options.
  4. Deselect the check box for Require Participant Accounts.
  5. Select Save.
  6. Proceed with your polling session(s).


If you are using PointSolutions Web:

  1. Go to
  2. Select the Settings wheel in the upper right corner.
  3. Toggle off Enforce Roster (if it is on).
  4. Toggle off Require Participant Sign In.
  5. Select Save.
  6. Proceed with your polling session(s).





Article ID: 146149
Wed 6/14/23 8:29 AM
Wed 1/3/24 11:29 AM
Technology Enhanced Classrooms