Canvas: Allowing Third-Party Cookies

Many of the tools used in Canvas require users to have 3rd party cookies enabled. When these are not enabled, users may get error messages. The information provided here is meant to be a general guide, but since browsers are updated frequently students and faculty should refer to the help documentation for their chosen browser for the most up-to-date information.

Google Chrome

  1. Open your Chrome browser.
  2. In the address bar, enter this address: chrome://settings/cookies
  3. Make sure that the setting for Block third-party cookies is NOT enabled.
  4. Restart Chrome.


  1. Open your Firefox browser.
  2. In the address bar, enter this address: about:preferences#privacy
  3. Under the section for Browser Privacy, select Standard (you may need to refresh your browser tabs after changing this setting).
  4. Restart Firefox.

Microsoft Edge

  1. Open your Edge browser.
  2. Click on the More actions button on the toolbar (3 dots), and select Settings.
  3. Scroll down and click on Cookies and Site Permissions.
  4. Select Manage and delete cookies and site data (make sure this option is disabled).
  5. Restart Edge.


  1. Open your Safari browser.
  2. Click on the Safari menu and choose Preferences.
  3. Click on the Privacy tab.
  4. Under the Cookies and website data: section, un-select both:
    • Prevent cross-site tracking
    • Block all cookies


Article ID: 141390
Tue 8/23/22 12:05 PM
Tue 9/19/23 2:10 PM