I need to restore a Zoom Cloud Recording that's currently in the Trash. How do I get started?

It's possible to restore a Zoom Cloud Recording that has been moved to the cloud trash area. After restoring the recording, we recommend saving it and uploading it to another cloud location, such as Google Drive. The Zoom Cloud Recording location is not a permanent file storage and file sharing area.

How to Restore a Zoom Cloud Recording from the Trash:

  1. Log in to your UT Zoom account at https://tennessee.zoom.us (select “Create or Edit Account” to log in).
  2. Navigate to the Recordings tab.
  3. If there are any cloud recordings in the trash, a link to the Trash cloud location will appear on the top right. Select this link to review deleted cloud recordings within the past 30 days. 
  4. To recover the recording, click the Recover link on the right.
  5. Be sure to save the recording. Download it from the Zoom Cloud and then save it locally, or, upload it to another cloud storage location.An example of the Restore link available on a Zoom Cloud Recording.

More information about Zoom Cloud Recordings and Notifications:

  • Zoom sends email notifications to the leader of the session/recording to notify them when a cloud recording is approaching the removal date.
  • Once a cloud recording is moved to the trash, it can be restored for a period of time. If it is not restored, the recording will disappear from the trash and will not be recoverable.


Article ID: 135960
Tue 9/28/21 2:22 PM
Mon 10/4/21 1:29 PM