If I hear an echo in my LiveOnline@UT (Zoom) meeting, how can I troubleshoot the audio?

If there is an echo or audio feedback during your meeting, here are some possible causes:

  1. A participant has both the computer and telephone audio active.
  2. Participants with computer or telephone speakers that are too close to each other.
  3. Multiple computers with active audio in the same conference room.

The source of the echo can also be from

  • Speakers (such as a TV or a soundbar) that are too loud
  • Echo cancellation has failed (device or performance issue)
  • A bad microphone

To troubleshoot an echo, there may be a device that is channeling your audio back. To isolate the attendee,

  • Leader/host can mute the attendees, one at a time,
  • Leader/host can mute all attendees, and then unmute one at a time, and/or,
  • Attendee(s) can mute him/herself.

Details

Article ID: 132972
Created
Tue 5/4/21 3:48 PM
Modified
Wed 5/5/21 8:57 AM
Environment
Zoom