How can I get help with WebAssign?

Tags Canvas

WebAssign Customer Support offers student and instructor support:

If you are unable to log in to WebAssign via your Online@UT (Canvas) course site (or you want to use another browser such as Safari), you may access WebAssign directly via BUT, you'll have to jump through a couple of hoops first:

  1. Go to and click on the Forgot your username? link in the Account Log In area.
  2. You will be asked to enter your email address. Your WebAssign account is associated with your UT email address in this form:
  3. Check your UT email to get your username and institution code. (It will be something like UTnetID::app-69. The institution code is utk.)
  4. Use the Reset Password link at the bottom of the email to reset your password so that you will be able to log in directly via the WebAssign home page rather than via Canvas.


Article ID: 118789
Tue 10/20/20 1:12 PM