Planon Space Scheduling: Canceling a Reservation in the Planon Mobile App

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Overview

Instructions on how to cancel a reservation for a workspace in the Planon Mobile App.

Instructions

Canceling a Reservation

  1. Select your upcoming reservation.

Planon mobile app home screen showing an Upcoming workspace reservation card, where the user taps the reservation to open it
 

  1. When viewing your reservation, choose Cancel.

Planon mobile app reservation details screen showing Cancel button at the bottom, where the user selects to cancel the workspace reservation.
 

  1. Depending on if you have a single or recurring reservation, you will see different choices.
    1. If you have a single reservation, choose Yes to cancel the reservation.
      Planon mobile app Cancel booking confirmation dialog asking ‘Are you sure you want to cancel this reservation?’, with No and Yes buttons, where the user selects Yes to cancel a single reservation.
       
    2. If you have a recurring reservation, you can cancel either the current reservation by choosing Cancel this booking or the entire series by choosing Cancel series.
      Planon mobile app Confirmation screen for a recurring workspace reservation showing options to Cancel this booking, Cancel series, or Close, where the user chooses whether to cancel only the selected occurrence or the entire reservation series.
       
  2. After canceling, you will be returned to the main screen and see a verification that your reservation was cancelled.

Planon mobile app home screen showing a green confirmation banner that reads ‘Reservation canceled successfully’, indicating the workspace reservation was canceled and the user has returned to the main screen.

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Planon Space Scheduling: Viewing and Editing a Reservation in the Planon Mobile App
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