ArcGIS Pro: Best practices for accessing ArcGIS via Apps@UTK

Tags ArcGIS

Overview

ArcGIS Pro is a powerful geographic information system (GIS) software used for spatial analysis, data visualization, and geoprocessing. At the University of Tennessee, Knoxville (UTK), students, faculty, and staff can access ArcGIS Pro through Apps@UTK, a cloud-based virtual desktop environment. This guide outlines best practices to ensure a smooth and efficient experience when using ArcGIS Pro via Apps@UTK.

Instructions

  1. On the OIT Software Download page, navigate to Apps@UTK on the left and log in using your NetID and Password.
     
  2. Download and install the Citrix Receiver.
    1. Choose 'Accept' on the monitored computer system prompt.
    2. Choose the option to 'Detect Citrix Workspace App'
    3. Choose the Download option if a window does not appear to launch Citrix Workspace.Citrix Workspace detection page showing the Download button selected to install the Citrix Workspace app when automatic launch does not start.
       
  3. Download and install the Ivanti VPN client. This will allow you to connect to the UTK network remotely and access local files on your device from Apps@UT.
     
  4. Map your T-storage drive to your machine.
    1. Map T-storage on Mac
    2. Map T-storage on Windows.
  5. Navigate back to Apps@UTK and launch ArcGIS Pro.Apps@UTK application dashboard showing the Ivanti Secure Access Client icon highlighted, which the user selects to download and install the VPN client needed for remote access and mapped storage.
     
  6. Once ArcGIS Pro is launched, log into your account by selecting "Your ArcGIS Organization's URL" and enter MyUTK in the blank.ArcGIS Pro Sign In window showing the option Your ArcGIS Organization’s URL selected, where the user enters MyUTK and clicks Sign In to authenticate with the UTK ArcGIS organization.ArcGIS Pro Sign In window showing Your ArcGIS Organization’s URL field filled with MyUTK and the Continue button selected to proceed with UTK authentication.
     
  7. Select 'Sign in With SSO', then sign in using your UTK NetID and Password.

Citrix Light Version

If your Citrix Workspace seems to be struggling to operate smoothly, try using the light version by selecting 'Use Light Version' on the login page. If you have already logged in, you can switch to light mode by selecting the Settings icon in the top right, choosing Account settings, then Change Citrix Workspace app.
 

Citrix Workspace login page showing the Use Light Version link, where the user selects the light version to improve performance when the full Citrix Workspace app is slow or unstable.

 

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