Topics Answered in this Article
Microsoft Store app installation
Admin-blocked installations
Intune app restrictions
Microsoft Store errors
Blocked software installations
Overview
This article explains why installing apps from the Microsoft Store may be blocked and describes what users can do when this occurs.
Instructions
- Attempt to install the app from the Microsoft Store.
- If installation is blocked, Windows may display the error message: “Microsoft Store is blocked.”
- If you see this message, the block is likely caused by device management settings applied through Intune.
- For assistance, contact the OIT HelpDesk at 865-974-9900 or submit a support ticket to the Desktop Support team.
- When you submit your ticket, please include the app you are trying to install and the error message you receive.
Additional Information
Intune management settings may restrict access to the Microsoft Store based on organizational policies. If installation is blocked, support staff can help determine whether the requested app can be approved or deployed through managed software channels.