Planon Space Scheduling: Canceling a Reservation in the Planon Web App

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Overview

Instructions on how to cancel a reservation in the Planon Web App.

Instructions

  1. Log into https://utenn-prod.planoncloud.com/.
     
  2. Select My reservations.
    screenshot of Planon web page showing the My reservations button highlighted
     
  3. Select the reservation you want to cancel from the list.
    screenshot of Planon web page showing a highlighted reservation
     
  4. Choose Cancel reservation.
    screenshot of Planon web page with cancel reservation button highlighted
     
  5. Depending on whether the reservation is a recurring or single reservation, you will see two options.
     
    • If the reservation is a recurring reservation, you will be asked if you wish to cancel only that date or all future dates as well. Choose yes or no and then choose Confirm.
      screen shot of planon web app with yes/no option to cancel future recurrences
       
    • If the reservation is not recurring, select Confirm.
      screenshot of Planon web page with confirm button highlighted
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