What if my browser won't let me record my screen or use my camera on my Mac? Check security settings

Tags Panopto

Summary

This article covers proper security settings for your Mac while using Panopto Capture in a browser or the Panopto desktop recorder. Sometimes your Mac security settings may prevent you from sharing your camera, microphone, or screen while using Panopto Capture in a browser or when using the Panopto desktop recorder. If you are having trouble, follow the instructions in this article to make sure you've enabled the proper security settings.

Security Settings

On your Mac, go to System Preferences > Security & Privacy > Privacy (tab)

In the left-hand column, you'll see different options for Camera, Microphone, and Screen Recording - all are essential for recording with Panopto. Click each and check that your browser of choice as well as the Panopto desktop recorder (if you have it installed) are selected to allow recording. If the list of applications is greyed out, you may have to click the lock in the bottom left of the window and enter your password to unlock the settings. Once you've selected the necessary applications, you should be able to record using Panopto Capture or the Panopto desktop recorder.

Details

Article ID: 133529
Created
Thu 6/3/21 2:42 PM
Environment
Panopto