IRIS: Receiving the "Locked By" Error Message

If you receive the error message that something is locked by you, there are two options:

  • The fastest option is to restart your computer in order to completely break the connection to IRIS.  After restart the item should be available.
  • Log out of IRIS completely for around 15 minutes.  Again this should completely break the connection to IRIS.

For additional assistance utilizing IRIS, please visit our instructional documents and videos on the IRIS Help website.  You can also submit a help ticket online if you have additional questions.

 

Details

Article ID: 139055
Created
Fri 4/8/22 10:37 AM
Modified
Fri 4/8/22 10:37 AM
Environment
IRIS