WebAssign and Respondus LockDown Browser

Tags web-assign

NOTE: As of 31 July 2021, the Respondus LockDown Browser (LDB) is no longer supported within Online@UT (Canvas).

The WebAssign version is Respondus OEM - This LDB must be downloaded from the following URL: https://www.webassign.net/manual/student_guide/install-lockdown-browser.htm as it is specific to WebAssign.

  • How to use (dependent on how your instructor provides access to your WebAssign course):
  1. Log in to Canvas via a regular browser window (Firefox, Chrome, Safari, Edge) with your NetID, Password, and authenticate.
  2. Access your Canvas course site and navigate to the respective WebAssign assignment.
  3. Click the WebAssign assignment and it will automatically launch the WebAssign LDB.
    NOTE: Do not open the WebAssign LDB first as it will not work.

Helpful download and installation tips:

  1. Mac users - It is best to download the zip file in Safari. Chrome or Firefox are still the recommended browsers when completing the WebAssign assignments.
  2. PC users - Sometimes when the Windows link to download is clicked, nothing happens, however, if the student right clicks on the link and chooses to open in a new tab, it will download correctly.
  3. The LDB should notify students to close any open windows/documents but a best practice would be to do this prior to launching the LDB assignment.

If you have a question or need assistance on the WebAssign version of the LDB, contact Cengage customer support at 800-354-9706.

If needed, you can also open a support ticket via the Respondus Customer Support portal.

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Article ID: 127163
Wed 2/3/21 12:10 PM
Thu 2/24/22 3:41 PM