Email: Keeping Your UT Email Account After Retirement


If you are a UTK, UTSA, UTIA, or IPS retiree with at least 10 years of service are eligible for a UT email account.  Retirees will need to submit the Request For Email Account or Retention of University Email Address form to Retirement Services at For assistance, contact the Payroll Office main line at (865) 974-5251. These forms are obtained from and submitted to the Office of Retirement Services. The form is also linked below and will still need to be submitted to the Office of Retirement Services. Once their office verifies the form, they will forward the form to OIT. 

If you do not request to have your account retained, Knoxville-area faculty and staff will retain UT Microsoft 365 and Google accounts for 30 days after leaving the university. Access to other NetID services, such as MyIRIS and online pay statements, will remain available for 365 days after leaving UT.

If you have further questions, please call the OIT HelpDesk at (865) 974-9900.


Fill out the Email Request Form located online at


Article ID: 123054
Mon 12/21/20 9:43 AM
Tue 3/29/22 3:42 PM