NetReg: Network Registration Getting Started Guide

Table of Contents

Register a gaming, streaming, TV, or media device on the network

Although gaming, streaming, TV, and media devices are allowed on the student network, The Office of Information Technology does NOT provide technical support for any such devices. Additionally, some Wi-Fi-enabled smart devices (such as speakers) may not work if casting or streaming via Wi-Fi. The UTK wireless network setup is more complex than a traditional home network, so casting and streaming features may not be supported. 

How to register your non-computer device

To attach your gaming, streaming, or entertainment device to the network, you have two options.

  1. If your device has a web browser, navigate to http://networkconnect.utk.edu/ after connecting to the network. Click on "Manual Device Registration" and follow the instructions.
  2. If your device does not have a web browser, you can submit your request from the web browser on your computer. Go to http://oit.utk.edu/register and follow the instructions.

Before registering your device, you will need to know your device's MAC address.

The MAC Address is a 12-character sequence containing both letters and numbers. You can try following the instructions below if you do not know your MAC address. As stated earlier, we do not provide technical support for these devices, and if these instructions do not work, you will need to contact the manufacturer, not the HelpDesk.

To find your MAC address for common devices, follow the article Network: Find the MAC Address of a Device.

Register multiple devices on the UT network

You may register up to 20 network devices, however, due to increased wireless availability in the residence halls, many rooms may only have one available Ethernet port.  

PLEASE NOTE: Routers or any other type of "connection splitting" devices are not allowed for use on UT's network. The data produced by any such device will be interpreted by our network health monitoring software as a malfunctioning port and will result in your port being disabled.

Set up a brand new Wi-Fi-only tablet on the UT network 

Many Wi-Fi-only tablets (e.g., Apple iPad, Android tablets, or Windows 8 tablets) require a device to connect to a wireless network as part of their initial setup process when the device is powered on for the first time. Since devices must be registered with the UT network before they can connect to the Internet, this can be troublesome for these devices. The workaround for this issue is to connect to the ut-open network and enter a non-UT email address (such as a Gmail or Yahoo address) under the "Non-sponsored Guests" login. Once you have completed your device's initial setup process, you can then connect to the ut-open or eduroam wireless networks and complete network registration.

Edit your NetReg entries

How to edit your registered devices

  1. Go to https://netreg.utk.edu/my-devices/ and log in using your NetID and password.
  2. You will see a list of all the devices where you are the “owner.”
  3. Under the Edit column, select the pencil icon. Please note that IP Name, IP Address, and MAC cannot be updated.
    1. Device Label: Unique name for the device in NetReg.
    2. IP Name: Unique name in DNS for the device.
    3. IP Address: Unique string of numbers separated by periods that identifies the device on the network. 
    4. MAC: Unique, physical hardware address.
    5. UT Owned: Was this device purchased with UT funds? Select No to change the status from UT Owned to Personally Owned.
    6. OS (optional): The device's operating system, e.g., Windows or Mac. If the applicable OS is not listed, select the closest option.
    7. Location: Campus building or off-campus.
    8. Room Number: Room number of the building. If not applicable, enter "0".
      • Please Note: You must have a valid OS Name and Location.  Select the appropriate OS name and location from the drop-down list.  For campus buildings, you must also include a room number.
    9. Owner: The user who manages the device; may also be the day-to-day user.
    10. Primary User: The day-to-day user of the device.
    11. Group (optional): Special groups created within NetReg to aid in the management of multiple machines owned by a department or unit.
  4. When finished, select Update.

Helpful hints

  • *.nomad.utk.edu – refers to a device connected to the wireless network
  • *.roam.utk.edu – refers to a laptop connected to a network port
  • *.utk.edu – refers to a computer that is in your department’s domain (for example, bio.utk.edu and engr.utk.edu)
  • Many laptops will have two entries, one for wireless and one for a wired network port. Both entries must be classified. If you have any questions or need assistance, contact the OIT HelpDesk.

Unregister A Device

  1. Go to https://netreg.utk.edu/my-devices/ and log in using your NetID and password.
  2. You will see a list of all the devices where you are the “owner.”
  3. Under the Unregister column, select the trash can icon.
  4. Select Unregister when prompted to confirm.
  5. You will receive a confirmation email once the device has been unregistered.

Set up AirPlay or Google Cast devices for use on campus

  1. Go to https://networkconnect.utk.edu and log in using your NetID and password.
  2. You will see a list of all the devices where you are the “owner.”
  3. Under the Edit column, select the pencil icon.
  4. The next page will be where you fill out the information regarding the device you are registering. 
    1. Type of Device: For User sharing to appear, you MUST select Streaming
    2. AirGroup NetIDs: Enter the NetID's of people you would like to be able to access and use AirPlay or Google Cast (up to 9, use spaces only between NetID's. ex: NetID NetID NetID)A
    3. MAC: Enter the MAC address of the device, this can be found in network settings or printed on the device 
    4. Name: We suggest using your NetID and then the type of device (must be one word, ex: netidAppleTV)
  5. Once you have filled out all the information, select Register Now.

Details

Article ID: 122937
Created
Thu 12/17/20 4:41 PM
Modified
Wed 10/26/22 2:10 PM
Environment
NetReg
Wired Network
Wireless Network