NetID: Reset a Departmental NetID Password

Topics Answered in this Article
Departmental NetID password reset
Departmental Account password
Departmental NetIDs
Account ownership
NetID authentication

Overview

This article explains how owners of a Departmental Account can reset the password for a Departmental NetID using the password management website.

Instructions

To reset the password for a Departmental Account:

  1. Go to https://ds.utk.edu/passwords/.
  2. Scroll down to the "Departmental NetIDs" section and click Reset Your Departmental NetID Password.
  3. Log in with YOUR personal NetID and YOUR personal NetID password.
  4. Once logged in, the webpage will display a drop-down menu of the accounts you own.
  5. Select the appropriate account, then set the password.

Password Complexity Requirements

  • Be a minimum of 8 and no more than 40 characters in length
  • Contain some combination of at least three of the following:
    1. Uppercase letters
    2. Lowercase letters
    3. Numbers
    4. Punctuation & Symbols
      (Accepted: `~!@#$^&*()_-={}|[]:;'<>?,)
  • May not contain a significant portion of your username or display name
  • May not reuse last 10 passwords
  • There is a list of banned common words that cannot be used in passwords. This includes UT-related terms such as ‘GoVols,’ ‘Vols,’ ‘Volunteers,’ ‘GoVolunteers,’ and similar variations.