NetID: Reset a Departmental NetID Password

Summary

How to reset a departmental NetID password.

Body

Instructions

To reset the password for a Departmental Account:

  1. Go to https://ds.utk.edu/passwords/.
  2. Scroll down to the "Departmental NetIDs" section and click Reset Your Departmental NetID Password.
  3. Log in with YOUR personal NetID and YOUR personal NetID password.
  4. Once logged in, the webpage will display a list of accounts you are the owner of in a drop-down menu.
  5. Select the appropriate account and proceed to set the password.

Password Complexity Requirements

  • Be a minimum of 8 and no more than 40 characters in length
  • Contain some combination of at least three of the following:
    1. Uppercase letters
    2. Lowercase letters
    3. Numbers
    4. Punctuation & Symbols
      (Accepted: `~!@#$^&*()_-={}|[]:;'<>?,)
  • May not contain a significant portion of your username or display name
  • May not reuse last 10 passwords
  • There is a list of banned common words that cannot be used in passwords. This includes UT-related terms such as ‘GoVols,’ ‘Vols,’ ‘Volunteers,’ ‘GoVolunteers,’ and similar variations.

 

Details

Details

Article ID: 127380
Created
Fri 2/5/21 12:57 PM
Modified
Thu 9/18/25 2:17 PM
Environment
NetID