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Instructions
To reset the password for a Departmental Account:
- Go to https://ds.utk.edu/passwords/.
- Scroll down to the "Departmental NetIDs" section and click Reset Your Departmental NetID Password.
- Log in with YOUR personal NetID and YOUR personal NetID password.
- Once logged in, the webpage will display a list of accounts you are the owner of in a drop-down menu.
- Select the appropriate account and proceed to set the password.
Password Complexity Requirements
- Be a minimum of 8 and no more than 40 characters in length
- Contain some combination of at least three of the following:
- Uppercase letters
- Lowercase letters
- Numbers
- Punctuation & Symbols
(Accepted: `~!@#$^&*()_-={}|[]:;'<>?,)
- May not contain a significant portion of your username or display name
- May not reuse last 10 passwords
- There is a list of banned common words that cannot be used in passwords. This includes UT-related terms such as ‘GoVols,’ ‘Vols,’ ‘Volunteers,’ ‘GoVolunteers,’ and similar variations.
Some systems will not allow you to authenticate with passwords that contain special characters such as @, &, (, ), <, >, and $. It is recommended you refrain from their use. Passwords cannot contain spaces or non-English characters.