Zoom: License Types

License Types for LiveOnline@UT (Zoom)

• Basic - Activate a Zoom Basic account online at tennessee.zoom.us.  This account includes unlimited meetings with up to 300 participants, 40 minutes maximum per meeting. 
• Licensed (Pro) - This account includes unlimited meetings, unlimited duration, up to 300 participants per meeting.  First, activate your LiveOnline@UT (Zoom) account at tennessee.zoom.us. Our Zoom Enterprise Agreement grants Zoom Licensed (formerly Pro) accounts to certain users in the UT System. Information about the Zoom Enterprise Agreement
• Webinar - This type of account is available by request.  However, there are only a few temporary licenses available for up to 500 attendees.

If you would like a Webinar license, submit a request online and include the reason for your Webinar license request. The ticket will then be escalated to the OIT Teaching Tools team to upgrade the account.  

Activate your LiveOnline@UT (Zoom) account:

To access and activate your Zoom account: 

1. Go to tennessee.zoom.us
2. Select Create or Log In.
   • Use your UPN as your username: 
   • Your UPN is the email address used to sign in to UT services, such as email, typically in this format:
     • Faculty and Staff: Use NetID@utk.edu 
     • Students: Use NetID@vols.utk.edu 
   • Look up your UPN online if you aren’t sure which email address you should be using
   • Password: Your NetID Password